Xiaomi mi a3: Xiaomi hlts Mi A3 launched after users complain about a technical problem

NEW DELHI – Smart device maker Xiaomi halted the launch of the Mi A3 in India after users complained of a glitch after an Android update. Most of the users of social media platforms complained that their phones would shut down or freeze after installing a new Android 11 update.

“We are aware of the problem on some Mi A3 devices after a recent update to Android 11. Since then we have stopped the launch,” Xiaomi India said in a statement.

The device was launched in India on August 21 for Rs 12,999.

Some users complained that Xiaomi centers demanded a high price for phone repair. The company announced that the problem of all affected users will be resolved in service centers free of charge, regardless of the product warranty.

“We kindly request users experiencing this issue to visit any of the more than 2,000 service centers nationwide closest to you, where a solution will be provided free of charge and unconditionally, within or outside of warranty,” he said Xiaomi.

Xiaomi led the Indian smartphone market in the third quarter of 2020, with a market share of 25 percent and grew 7.1 percent year-on-year, according to market research firm IDC.

“We regret the inconvenience this has caused. As a brand committed to offering the best possible user experience, we will continually improve our products and services,” said Xiaomi.