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Many of Google LLC’s most used services, including Gmail, Google Docs, and Maps, were temporarily disconnected Monday morning as a result of a problem with an internal authentication system.
The search giant solved the problem for most users in less than an hour. A company spokesperson saying TechCrunch in a statement that the outage was the result of Google experiencing an “authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services that require users to log in experienced high error rates during this period. “
Google first confirmed the outage on the Gmail status page in a to update Posted at 6:55 am ET. “We are aware of an issue with Gmail that affects the majority of users. Affected users cannot access Gmail, “wrote the company’s engineers in the note. About 36 minutes later, a second update appeared on the page saying that service was restored for some accounts. Finally, 21 minutes after the second update, Google confirmed that the problem had been resolved “for the vast majority of affected users.”
While the Gmail outage was being addressed, many of Google’s other services also experienced issues. Most of the major productivity apps that make up G Suite got disconnected along with Maps, Google Analytics, YouTube, and Google Assistant, to name a few affected services. The Google Assistant outage also spread to other products that rely on the voice assistant, including the search giant’s popular Nest line of smart home devices.
the The outage comes weeks after Amazon Web Services Inc. experienced a problem with one of the data processing services in its public cloud. The flaw caused disruptions to various AWS-hosted platforms, including Roku and Twilio, as well as some of the cloud giant’s own products.
Some Microsoft Corp. Outlook users, in turn, this morning reportedly had difficulty accessing the email service.
Photo: Unsplash
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