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iPhone 11
Todd Haselton | CNBC
Apple said Friday that it will repair some iPhone 11 devices that do not respond to touch.
The affected devices were manufactured between November 2019 and May 2020, and the problem affects a “small percentage” of display modules, Apple said.
The replacement program does not cover other models, such as the iPhone 11 Pro, and only covers affected devices.
Users can check if their phone is eligible on Apple’s website by verifying its serial number.
The iPhone 11 was first launched in September 2019. In January, Apple CEO Tim Cook suggested that the iPhone 11 was Apple’s best-selling model in the weeks following its launch. “The iPhone 11 was our best-selling model every week during the December quarter,” Cook said.
In the quarter ending September 30, Apple reported iPhone revenue of $ 26.4 billion, down 20.7% year-over-year. IPhone sales accounted for 40.8% of Apple’s revenue that quarter.
The company introduced and began selling several new iPhone 12 models in October.
