[ad_1]
IPhone 12 5G not working? This is what you should do
If you just got your iPhone 12 and noticed that 5G is not available after setting it up, there are several factors you need to check to fix the problem. This includes your wireless plan, SIM card, iOS settings, and more. Let’s see what to do if your iPhone 12’s 5G is not working.
The entire iPhone 12 lineup features 5G support (including mmWave on all US models) and 5G is enabled by default, much as the iOS 14 settings support smart data mode (you can also manage manually). However, if you set up and activated with your carrier and your iPhone 12 5G isn’t working and you think it should, here’s what to check next …
iPhone 12 5G not working: troubleshooting
Plan your operator
- Even if you think you have an updated plan that includes 5G, it’s a good idea to double-check what you have and make sure it includes 5G service. For example, Verizon faces a difficult situation where the new plans do not have different names or prices, but some customers must make a change to get 5G service.
- Meanwhile, AT&T cautions customers that they may also need to update their plans when they log into their accounts:
SIM card
- If you bought your iPhone 12 through your carrier or with Apple, including carrier activation, you shouldn’t have a problem with your SIM card.
- But especially if you bought a SIM-free model and you were using the old SIM card, you may need to get a new card or contact your carrier for information on how to update your existing SIM card to support 5G.
IOS Settings
- Apple notes in a support document that if you go to Settings> Cellular> Cellular Data Options and you don’t see a screen like the image below, try turning Airplane mode on and off. If your iPhone 12 5G phone is not working consistently or not showing up in the settings, contact your carrier.
iPhone 12 5G does not work with Dual SIM mode
- In the same support document mentioned above, Apple shares that if you use Dual SIM mode with the iPhone 12, both lines will go back to 4G LTE.
- One caveat is: “In China, 5G data is supported while using two active lines in Dual SIM mode on the line using cellular data. In China, while using Dual SIM with 5G, 5G Standalone is not available ”.
IPhone 12 5G does not work with data roaming
- 5G is not yet available when roaming. Currently, Apple says, the only option to get 5G outside of your carrier’s coverage is to pick up a local SIM card when you travel.
Operators around the world are still implementing 5G roaming support. If you enable data roaming, you can get mobile data over 4G or LTE networks when you travel. You can also get a local SIM or eSIM and use it as a single line with 5G whenever it is available.
an Apple
5G operator coverage
- If you have tried all of the above, double check your operator’s 5G coverage map
- Note that the coverage maps of the major US carriers include 4G and 5G, so you will need to pay close attention to the colorful myth and zoom in as much as possible to get the most accurate picture.
For more details on manual 5G management on iPhone 12, check out our guidelines:
FTC – We use affiliate links to earn income. Plus.
Check out 9to5Mac on YouTube for more news from Apple:
Food addict for life. Professional twitter expert. Organizer. Award Winning Internet Geek. Defender of coffee.
