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When Twitter introduced voice tweets earlier this summer as a way to send more personalized messages, it received a lot of criticism for not including accessibility features. Now, the company said it will add transcripts for voice tweets as part of an initiative to promote accessibility within its products. It’s also expanding the voice tweet feature, which is still only available on iOS, effective immediately.
We’re rolling out Voice Tweets for more of you on iOS so we can continue to learn about how people use audio.
Since we introduced the feature in June, we have taken your feedback very seriously and are working to make the transcript available to make Voice Tweets more accessible. (1/2)
– Twitter support (@TwitterSupport) September 29, 2020
After the voice tweets arrived in a testing phase, critics he pointed it should have had captions from the beginning, as required by federal law. Twitter then surprisingly admitted that it did not have a dedicated accessibility team, but rather relied on employees to donate additional time to work on those functions. Since then, the company has launched two separate teams dedicated to accessibility, including one for its products.
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