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Original title: Taking advantage of the one-to-one “Flash Delivery” service to actively fight the epidemic and help resume production.
Give the One-on-One Service Advantage a Full Set
Faced with the sudden new outbreak of coronary pneumonia, as an express delivery company has never forgotten to take social responsibility, the first time it launched a series of emergency plans and assistance plans. First, a batch of scarce medical supplies was purchased urgently at home and abroad. More than 60,000 imported N95 masks, medical masks, and batch disinfection kits were urgently shipped to Wuhan on January 26, donated to Wuhan Union Hospital, and distributed free of charge to local express delivery personnel. Subsequently, another million dollars in cash was donated to the Wuhan Charitable Federation for special aid funds for the new coronary pneumonia epidemic.
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Outstanding volunteers become volunteers to protect local life.
During the epidemic, many excellent local fast-delivery employees in Wuhan signed up to volunteer to help relevant departments protect the logistics of the doctors’ families.
Mei Yukai is one of more than 100 volunteers in Hubei Province. It executes more than 10 orders a day, which is no different than usual, but the delivered items are completely different. “Normally, I deliver some small things. Now every time is dozens of kilograms of live supplies. Sometimes I am really tired,” said Mei Yukai.
Mei Yukai’s idea is very simple: medical personnel will stop the epidemic and fight the virus on the front line. They should do what they can in the rear to ease their worries at home and allow them to fight calmly in front.
Combat the epidemic and ensure safer delivery
Since the epidemic occurred, a series of intermittent measures have played an active role in protecting the epidemic and resuming production, from “contactless distribution”, the “intelligent image recognition system”, the ” business assistance plan for employees “up to” business assistance business action “. And then provide free delivery materials for express delivery staff and provide free special epidemic protection insurance, each of which carries different responsibilities and liabilities.
On January 26, flash delivery launched the “contactless delivery” service mode. In the interaction of the item between the flash delivery operator and the user, to avoid the risk of person-to-person infection, the flash delivery operator kept a safe distance of 2 meters from the user.
In order to guarantee the health and safety of the delivery of flash delivery personnel, since the launch of the “contactless distribution” model, Flash Delivery distributed free masks, disinfection water for 222 cities in the country and detection equipment for infrared temperature. Flash delivery requires flash delivery personnel to wear masks throughout the delivery process. The platform updates the intelligent image recognition system based on the original facial recognition system. During the outbreak, the wearing status of the user mask is monitored and detected.
While ensuring contactless distribution service, it requires flash delivery personnel to change masks, measure body temperature, wash their hands, doubly protect the packaging of delivered items, disinfect and clean the distribution box, and report to the platform in time if any anomaly is found.
At the same time, Flash Delivery conducts daily health logging and tracking of the national order received by flash delivery personnel. If it is confirmed that the flash delivery personnel order delivery service is infected with new coronary pneumonia, the flash delivery personnel will enjoy the “special flash delivery epidemic situation” of the company “Special insurance for protection”, During hospitalization, the special insurance for sudden outbreak protection will provide a hospitalization allowance of 100 yuan per day and, in special circumstances, special insurance for protection against sudden outbreaks of up to 300,000 yuan.
Express delivery service mode “express delivery one to one refused to order”, to ensure that only one order at a time, avoid the risk of cross infection caused by the order and add a layer of security for safe delivery.
The company is responsible for never being absent.
More and more companies affected by the new coronary pneumonia, especially the three main industries of catering services, tourism and agencies, have not been able to function normally during the epidemic. Intermittent, once again, combined with business advantages, launched the “Business Employee Assistance Program” across the country, absorbing its employees in the upgrade. Using flexible short-term employment methods, ease pressure on business costs and increase employee earnings. Once the company resumes normal operation, it can recover at any time. Flash delivery does not restrict the number of people recruited into this plan, which fully meets the transition needs of companies.
With the positive trend of epidemic prevention and control, caterers in various regions have gradually opened their doors to business, but are only making takeaways instead of fully opening dinner. They have chosen to order online and deliver products offline.
Fast food and beverage orders have also continued to increase since February 3, with weekly increases exceeding 20% each week.
In order to help more catering companies, the same city courier platform launched the “catering business business support action”, from the quality, cost, efficiency, scope of service to four levels to fully support the recovery of the catering industry, which is also instantaneous after the “corporate employee assistance plan” Another plan for the catering industry.
Takeaway is one of the ways that many people today satisfy their appetite. Due to limited delivery distance, some consumers may not be able to eat the food they want. The radius of instant delivery service can cover the entire city, as long as they are in the same city. It can be delivered, not only to help caterers attract more customers, expand business reach and revenue, but also satisfy the stomach of the diners.
Especially for high-end catering consumers, the perception of the distribution link will directly affect their next consumption decision. Flash delivery is a courier platform in the same city that adopts the “one-to-one express delivery, refused to send orders” service model. Each delivery only serves one order, which can provide users with a VIP level of exclusivity, complemented by a high-quality delivery team.It can help high-end catering to realize the needs of retaining new customers and developing customers. ancient. An efficient delivery mechanism and high-quality service quality enhance the consumer experience for users.
Instant delivery staff only ship one order at a time, effectively avoiding contamination and skewer problems caused by different foods placed in the same incubator. Satisfaction is conducive to increasing store repurchase rate, and it also helps caterers retain users.
Of course, the services provided by Flash Delivery are not only messaging services, but also include local life services. Flash delivery provides a one-to-one service model, meaning all service is completed by the same flash delivery operator and only one order is served at a time. Flash delivery personnel will not take other services before the end of the last order. When ordered, this model meets the needs of users in the Internet age in terms of punctuality and personalization. When the user can be replaced by others in some daily life, like finding someone to shop for, helping the dog walk, and queuing for someone, the flash delivery service can better solve these user needs.
During the epidemic, the personalized flash delivery service model effectively helps users avoid contact with more people and avoids the risk of many unnecessary cross infections when they leave, so that users can do many things in life without leaving the house to meet the daily needs of people. At the same time, the necessities of life help the orderly recovery of life.
With the efforts of many parties, the company’s production and the lives of the residents have been constantly restored, and economic and social activities have continued to improve, effectively guaranteeing the realization of the “dual objective” of preventing epidemics and resuming the production.
In late April, there were no cases of instant emails infected with the new coronavirus.
The world is a mirror, you laugh when you laugh. Flickering always conveys the “good” corporate philosophy, in exchange for users’ trust in flashing, and at the same time attracts many friendly people to join flashing. In the future, flash delivery will continue to adhere and will strive to improve the quality of its services, do not forget the original intention and constantly seek progress to make each user delivery.
Flash delivery has always been by your side!
(Photo and data source: flash shipping)
May 15, 2020 Issue 04
Disclaimer: Sina’s exclusive manuscripts are prohibited from reprinting without authorization.
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