Package Delivers Bring PostNL to Court for Crown Printing | Financial

The organization will also file a complaint with the Consumer and Market Authority (ACM) for abuse of the monopoly position by the postal group. “PostNL has a market share of over 60%. They use it to dictate rates,” says the interest group.

Sinterklaas

The amount of online ordering has exploded after store closings and the command to stay home as much as possible. Therefore, parcel delivery people have very busy days, which generally only occur around Sinterklaas and Christmas. Therefore, the BVPD previously demanded a higher PostNL rate, payment of all hours worked, and compensation for additional work. PostNL did not meet any of the three requirements on Monday, according to the BVPD.

Parcel delivery people are underpaid, the BVPD argues for some time in a longer conflict with PostNL over rates. Also, there is now an extra high workload because there is more absenteeism. As a result, there are fewer people employed. Additionally, additional actions due to the coronavirus cost delivery staff more time, according to the BVPD. This refers, for example, to verifications of identity documents at a distance of one and a half meters.

Surprised

PostNL is “surprised and amazed” by the BVPD’s position in a period that is highly uncertain for everyone. The postal and parcel company notes that parcel entrepreneurs generate more billing thanks to the crowds. PostNL also sees that some actions due to the virus really take longer. On the other hand, it is quiet on the street, so the traffic flow is much better than usual. Also, delivery people have to make fewer trips for a package because many people are only at home.