National rail passenger flow during Spring Festival transportation is expected to be 296 million passengers and ticket pre-sales have dropped by almost 60% year-on-year.

Original title: National rail passenger flow during Spring Festival transportation is expected to be 296 million passengers and ticket pre-sale is down by almost 60% year-on-year

11 Departments: Strengthen the prevention and control of the Spring Festival travel season. The 40-day population flow during the Spring Festival travel period in 2021 will be significantly lower than normal

Beijing News Express (reporter Pei Jianfei) This morning (January 15), at the 2021 Spring Festival National Transportation Video and Telephone Conference, Li Wenxin, deputy general manager of China National Railway Group Co., Ltd., stated that the pre-sale of tickets before the Spring Festival has decreased compared to the same period in previous years. About 60%, it is estimated that the flow of national rail passengers during the Spring Festival will be reduced to 296 million passengers. To meet the needs of prevention and control of epidemics, as of January 29, the pre-sale period of train tickets will be adjusted to 15 days and refunds will be free for 8 days or more before the start of the trip.

Li Wenxin, deputy general manager of China National Railway Group Co., Ltd., said that in light of the new situation and changes this year, the department of railways has studied and formulated a work plan for the transportation of the Festival of Primavera and has made efforts to prevent and control the epidemic, strengthen transportation capacity, optimize ticketing services and facilitate passenger travel. Deploy and arrange to prevent the spread of the epidemic through the railways. Take stricter measures to prevent and control the epidemic situation of the trains, strictly implement preventive measures such as ventilation, sanitation and daily cleaning and disinfection, strictly implement the temperature detection of passengers and guide passengers to wear masks throughout the process.

In addition, as of January 29, the pre-sale period for train tickets has been adjusted to 15 days. In order to cooperate with local governments in the implementation of standardized measures to prevent and control the epidemic and avoid the inconveniences caused by repeated ticket purchases and refunds to passengers, starting with the issuance of tickets on February 12, 2021 (first day of the first month), the pre-sale period for train tickets will be adjusted to 15 days. Tickets for February 12, 2021 (the first day of the first month) will be sold from January 29. From January 14 to January 28, only tickets will be sold for February 11 (New Year’s Eve) and before.

As of January 14, if a passenger needs a refund due to itinerary changes, the time limit for waiver of refund fees will be adjusted from the 15 days or more originally stipulated before the start of the trip to more than 8 days (including the same day) before the start of the trip; refunds within 7 days and less If the ticket is refunded, it will still be implemented in accordance with the rules for refunding tickets for more than 48 hours, 48-24 hours and within 24 hours; when changing the ticket and changing the arrival business, the change fee is still not charged; other circumstances follow the original regulations. In the event that the epidemic prevention and control measures affect passenger travel and require reimbursements, the Department of Railways will promptly announce the corresponding reimbursement measures.

Beijing News reporter Pei Jianfei

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