[ad_1]
03/15/2021 2:45 PM
Source: Jiujiang News Network
Use “counterfeit products” to make the fake and the real:“Master Kang” Braised Beef Noodles become “Master Tang” Braised Beef Noodles, “Wangzai” milk reconstituted milk is turned into “Wangzi” milk, and “Oreo” cookies are turned into “Aoliyue” cookies. .. Some online shoppers are happy to buy “discounted” products when they shop, but have received “counterfeit products” as a result.
Commodity prices are falling sharply and rising darkly.During the “Double Once” and “Double Twelve” online shopping promotions, some e-commerce companies like to take advantage of the chaos. For example, a men’s watch, which is normally priced below 3,000 yuan, actually increased the price to 5,000 yuan on the eve of the promotion and then adjusted the price to 2,820 yuan on behalf of a limited-time promotion. The price is more expensive than the original price.
Fake Discount “Smoke Bombs” ——Some companies attract consumers through discounts like “20% off” and “50% off”, but they haven’t actually offered such low discounts. Some may only have a 10% or 20% discount. If the price is not carefully checked, consumers are likely to be confused by the “20%” and “50%” smoke bombs.
Establishing refund conditions makes it difficult to return merchandise——Some merchants marked “no return and exchange without reason for 7 days” in the product interface of the shopping platform. When the product does not fit the pre-sale map or there are problems such as fake or inferior products, the merchant uses this as an excuse to refuse to return or exchange the product.
Information set “fishing” ——Some criminals will send refunds, red envelopes and other information to some consumers who have made purchases to induce consumers to enter a certain platform to fill in their personal information. Once consumers leak information on the platform, the funds can be “fished out.”
When shopping online, consumers often come across some general regulations, such as “Final payment is not paid within the specified period and the advance deposit will not be refunded”, “Sign first and then inspect the goods”, “Loss of property within 3% of the total value is a normal loss. The loss is at your risk and expense “, etc. If consumers are “routine”, infringed or have disputes during online purchases, they must protect their rights through the correct channels.
Communicate with merchants or purchasing platforms——When there is a problem in the after-sales of the product and you need to return or refund, you can directly contact the seller first, if communication fails, you can contact the customer service of the online shopping platform to complain about the protection of rights.
Reflect to the Consumers Association:Like ordinary products, consumer disputes arising from online shopping can also be reported to the Consumer Protection Committee (Consumers Association) where you live, and complaints can be filed through the e-commerce platform. of the China Consumers Association. You can also call 12315 where the operator and organization number of the consumer association is located and submit complaints through online market surveillance and the 12345 Alipay and WeChat mini programs.
Online Report——If you come across an online shopping fraud, you should immediately report it to the public safety department and request the public safety department to intervene to prevent more consumers from being misled. Consumers can also report the case to the network oversight department of the local public safety bureau or call the police.
Additionally, when consumers shop online, they should keep important information such as consumption records, transaction vouchers, and dialogues with sellers to protect their rights.
Author: Chen Fang
Editor-in-Charge: Yang Zhen, News Network
