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Donghai Airlines captain and flight attendant quarrel and official apology: perform security rectification of all personnel and will not tolerate it
On March 8, Donghai Airlines officially issued an apology for the fight between the captain and the Donghai Airlines flight attendant. Earlier on March 6, some netizens broke the news that on Donghai Airlines (Nantong-Xi’an) flight DZ6297, the captain of the aircraft had a dispute with the flight attendant and they hit each other during the flight. On the afternoon of March 7, Donghai Airlines released a statement on its official Weibo that the situation was true and that the personnel involved had stopped working as soon as possible.
The original text of the apology is as follows:
1. With regard to the Donghai Airlines (Nantong-Xi’an) Flight DZ6297 incident, we are very grateful to all sectors of society for the attention they paid to our company through the incident report. For the public’s concern and safety concern, our company sincerely appreciates the public’s support of the incident. We apologize for any aviation security concerns.
2. Since the incident occurred, the company managers have attached great importance to the incident and made the decision as soon as possible, and immediately punished the person who caused the incident that day. This is not only based on being responsible for the majority of passengers, but also complying with the requirements of civil aviation laws and regulations. And after the incident, the civil aviation authority should be informed as soon as possible.
3. After the incident, our company attached great importance to this incident, and the company held many meetings to study and investigate the incident to unify the understanding. The incident appears to be an issue between flight and cabin personnel A key reflection is that our company’s aviation security management work is comprehensive, relaxed and smooth, and it also exposed gaps in security management work. of the company.
4. In accordance with the requirements of the civil aviation authority, our company has made safety rectifications for all employees, and implemented and reformed the problems found in the rectification, focusing on reviewing thoughts, styles and disciplines. There is zero tolerance for any breach of security and the bottom line of security is established. Regardless of the position and importance of the personnel involved in this incident, our company will implement responsibilities in accordance with regulations and disciplines and will take it seriously, “Never protect deficiencies and never tolerate them.”
Our company will use this incident as an opportunity to consistently conduct a security rectification, build a solid security baseline, and resolutely prevent the recurrence of similar incidents. Our company has the determination and confidence to allow passengers to take Donghai Airlines flights with peace of mind. We will actively cooperate with the civil aviation management department to investigate this incident. Thanks again to the public for your attention and support. Once the incident investigation is completed, our company will publicly release the results of the management and personnel involved. and give the public a satisfactory answer.
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