Introduced 100 specific measures in 10 categories, 30 items, Shandong Taxation launched the “Spring Breeze Action for Private Tax Convenience” _ 东方 Fortune.com

Original title: Introduced 100 specific measures in 10 categories, 30 items, Shandong Taxation launched the “Spring Breeze Action for Private Tax Convenience”

On March 5, a reporter from the Shandong Provincial Government Information Office metPress conferenceIt was learned that the Shandong Provincial Tax Office launched the “Spring Breeze Action for Private Convenience Taxation” this year, launched 100 specific measures in 10 categories, 30 items, and innovatively launched “1 + 9” 10 more measures Convenient with Shandong characteristics, striving to create “highly satisfied” taxpayers first-class national tax business environment.

Huang Yuyuan, a member of the Party Committee of the Shandong Province Tax Office of the State Tax Administration and chief economist, said that this year is the eighth consecutive year that the national tax system has carried out “Action Spring Breeze for Private Taxes. ” with the theme “Optimizing Law Enforcement”.Service“Doing a good job for the benefit of the people”, the main characteristic is that the elements of the leading party building services are more distinct, the taxpayer-centered objective is stronger, and the local characteristicsMarkThe service is stronger. This year’s “Public Taxation Spring Breeze Action”, the State Tax Administration, based on a comprehensive investigation of the needs of taxpayers and taxpayers, has carefully studied and adopted more than 95% of the demand, and introduced 10 categories and 30 elements with 100 specific measures., Provide comprehensive response to the concerns of taxpayers and taxpayers. The Tax Office of Shandong Province has innovated and perfected tax services based on actual conditions.productThere are 25 service measures with local characteristics in Shandong, such as an experienced teacher, a home, a policy and a system of expert tax advisers, to ensure that each measure is “grounded”, well implemented and effective.

In order to do a good job in this year’s “Private Tax Facilitation Action”, the Tax Office of Shandong Province formulated the “Practical Work for Taxpayers and Private Tax Spring Breeze Action”, and introduced 100 specific measures in 30 categories in 10 categories. And innovatively launched “1 + 9” 10 most convenient measures with Shandong characteristics, a goal is to “improve the satisfaction and profit sense of taxpayers, and optimize the tax business environment”; three platforms are the electronic tax office, “Lushuitong” pays taxesinteractivePlatform, tax service hotline platform 12366; 3service markIn other words, the tax advisory system, a home, a “contactless” tax policy and administration; innovation of 3 key measures, namely, refinement, intelligence,personalityWe will promote the transformation of tax and tariff services from “achievable” to “satisfactory” and from “satisfied” to “very satisfied”, and will strive to create a first-class national tax business environment that is “very satisfied” by taxpayers. .

“Excellent experience” – quick response to the demands of the masses Establish taxesservice productExperience the mechanism before launch, make the most of the service product experimenter role, and improve and refine service products based on experimenter feedback Improve taxpayer demand management standardizationjobsMechanisms, using the interactive collection platform “Lushuitong” for continuous consultation and closed-loop management of taxpayer appeals. How to useBig dataConduct “non-inductive” demand surveys and analysis.

“Personalization” -Accurate delivery of preferred policies. Improve the tax expert advice system and preferential tax and fee policies to implement the accounting system, continue to promote one-to-one policy for preferential tax and fee policies, and realize the precise push of the policies of taxes and fees and direct and fast enjoyment. . Implement important tax and fee preferential policies “a policy, a conference, a measure, a talk”, and carry out the “excellent lecturer of the tax microfinance law”, an excellent explanation of the tax policy and exhibition activities, and provide contributors with rich content and Accurate Explanation Courses. Promote auxiliary taxation online and carry out the combination of remote assistance and consultation. Promote the smart upgrade of the 12366 hotline and provide “7 × 24 hours” smart consulting services.

“Streamlined Process”: Streamlining and Accelerating Tax and Fee Processing. Promote Electronicsbill, Promote the application of electronic invoice service platform and provideBilling, Delivery, storage, etc.Public service; Expand “contactless” tax paymentService area, BasicbusinessTax and fee matters can be handled online, and personal tax and fee matters can be handled in the palm of your hand.Continue to expand and improve electronic tax office functions, integrate value-added tax return , the main excise tax and additional taxes, implement consolidated financial and bank tax returns, further streamline reporting materials and reduce the number of returns; promote returns of tax elements and gradually reduce taxpayers to complete the data; promote companiesfinancial statementsAnd tax returnReportConversion coupling, reducing reporting time. Implement the notification and commitment system in tax certification matters and expand the scope of the certification matter for the implementation of the notification and commitment system Reduce to 10 the term of the general process of cancellation of taxes for general VAT payersWorkday。

The application of the “obviously flexible” tax law is both lenient and strict. The list of administrative sanctions of the province’s tax system “first offense without penalty” was reviewed and published, which reflects the temperature of the application of taxes. Innovate administrative law enforcement methods, effectively use non-mandatory law enforcement methods, such as persuasion and education, reminders, etc., to achieve both leniency and legal rigor and principles. Establish a fairness review mechanism for tax regulatory documents and conduct a fairness review prior to the official release of regulatory documents to confirm whether it harms taxpayers’ rights or increases the burden on taxpayers Get it right in orderSocial SecurityFees are collected and paid normally, and historical arrears are not collected by themselves Implement classification andDifferentiationManagement to achieve “no risk, no interruptions, low risk notice and strict monitoring of medium and high risks”.

“Promote the exchange” – Tax and fee matters are handled in one go. Expand the scope of interdepartmental information exchange, promote coupling with local government service platforms, improve the third-party information exchange system, and gradually enrich the government information resource exchange list. From the perspective of achieving one thing on the part of the taxpayer, strengthen departmental collaboration and sharing, and provide taxpayers businessmovable propertyIntegrated package-type and topic-type services such as transactions perform a request form, a set of materials, one-time shipment, and time-limited settlement. For example, through methods such as co-residential staffing and mutual staffing, promoting social security payment services, and social insurance and health insurance processing services “managed jointly in one office.”

(Source: Dazhong.com)

(Editor-in-charge: DF532)