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Original title: The Spring Festival transport begins today to adjust the way of changing train tickets
The 2021 Spring Festival travel season officially begins today and ends on March 8, a total of 40 days. According to the forecast of the Beijing Department of Transportation, the total flow of passengers during the Spring Festival this year will decrease, but there will be a peak of departure from Beijing three to five days before the holidays.
As of today, according to the latest train reservation change regulations, if the train is not taken, passengers can request the same day change of reservation through platform 12306 or the reservation change window of any station ticket office if there are still tickets left on other trains. before 24:00 hours on the driving day.
Beijing News The 2021 Spring Festival transportation officially started today. The reporter learned that due to the epidemic, passenger traffic in and out of Beijing this year is expected to drop by almost 40% compared to last year and almost 70% from the previous year.
Some of the tickets sold are out of order
The 2021 Spring Festival travel season officially begins today and ends on March 8, a total of 40 days.
Last night, the reporter used 12306APP to inquire about train tickets from Beijing to popular areas such as Chongqing, Xi’an, Changsha, Harbin, Zhengzhou, etc., a few days before the Spring Festival holiday and on New Year’s Eve . There are a large number of tickets remaining.
The reporter learned from relevant people in the department of railways that the current passenger flow is much lower than expected, combined with epidemic prevention factors and transportation costs, the department of railways has taken steps to suspend some of the tickets sold. , reminding passengers to pay attention to platform 12306 The train is out of service to remind, please change the train number in time.
Judging from the situation in Beijing, according to data released by the Beijing Municipal Transportation Commission, the amount of passenger traffic in and out of Beijing during the 2021 Spring Festival transportation period is expected to decline significantly due to to multiple factors such as the prevention and control of the epidemic and the promotion of citizens to spend the New Year in Beijing. To 10 million passengers, a decrease of 38% from 2020 and a decrease of 67% from 2019. According to the forecast of the transportation department, although the total number of passengers has decreased, there will be a peak in Beijing of three to five days before the holidays.
178 passenger stations configured 345 views of passengers with fever
The reporter learned from China Railway Beijing Bureau Group Co., Ltd. that in 2021, the Beijing Bureau Group passenger transport during the Spring Festival is expected to be mainly short and medium-haul passenger flow, and that the passenger flow is generally stable. .
In accordance with the unified deployment of the National Railway Group and the requirements of local government epidemic prevention control policies in Beijing Bureau Group Corporation, Beijing Bureau Group Corporation is establishing and improving joint prevention and control prevention and control of epidemics, blocking the spread of epidemic stations and vehicles, and strengthening the transfer of key personnel to strengthen civil and physical defense. On the basis of the strict implementation of relevant measures and mechanisms such as technical defense, a total of 297 entry steps and 322 exit steps in the 178 passenger stations on the pipeline are equipped with 242 sets of measuring gate devices. temperature, 395 sets of handheld temperature measurement and infrared temperature measurement devices There are 2283 instruments, 533 emergency treatment boxes and special temperature measurement equipment, 1515 temperature measurement personnel, and 345 views of fever passengers.
On this basis, continue to strengthen prevention and control measures such as measuring the temperature of passengers entering and leaving the station, disinfection and ventilation of station vehicles, personal protection of employees, transfer of fever passengers, real name verification and ticket inspection, and “One metro line management.
Efforts to ensure that the security check in line does not exceed 5 minutes
The reporter learned that during the epidemic, the Beijing Railway comprehensively strengthened his trip at the “contactless” station. At present, all stations managed by Beijing Bureau Group Corporation have fully implemented electronic tickets. Passengers do not need to pick up tickets in advance. With ID cards, residence permits for Hong Kong, Macao, and Taiwan residents and permanent residence ID cards for foreigners, they can swipe their faces to verify the trip at once, allowing passengers to purchase tickets., Services of “contactless” information throughout the check-in, wait, check-out and transfer process comprehensively enhance convenient and efficient travel. passenger experience.
To reduce the meeting and waiting time outside the station, each station under the jurisdiction of the Beijing Railway Administration will be equipped with security personnel, dynamically adjust and open security inspection equipment and channels, improve the efficiency of the security screening and will endeavor to ensure that the time passengers must wait to queue for the security screening does not exceed 5 minutes. By reducing unnecessary barriers, further optimize entry and exit routes from each station on the pipeline, establish “rush” passages at stations above city level with a dense flow of passengers, and provide fast-entry priority services for passengers who drive in 15 minutes.
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The results of the environmental sampling of five train stations in Beijing are all negative
Yesterday, the reporter learned from the Beijing Municipal Management Committee of key stations and districts that to ensure the normalization of epidemic prevention and control services during the Spring Festival, each station strictly implements measures such as temperature measurement, ventilation, disinfection. , “one -interval environmental sampling and measurement line. So far, the environmental sampling of five stations, including the Beijing West Railway Station, the results are all negative.
Yesterday morning, the reporter saw on the second floor of the Beijing West Railway Station that the staff of the professional nucleic acid testing organization were testing the environment of the West Railway Station exit system and other places. . Inspectors first conduct inspections in front of a self-service ticket vending machine on the second floor of the subway, take out the cotton swabs, smear the screens and ticket exits that passengers frequently touch, and then place the cotton swabs into tubes. of special tests. for storage. Subsequently, the inspectors performed smear samples in public toilets, elevator handrails and subway card readers.
According to Pan Feng, deputy director of the Municipal Environment Department of the Beijing Municipal Management Committee of Key Stations, the staff structure in the railway station area is complex and mobile. The management committees of the key stations strictly implement the measurement of temperature, ventilation and disinfection and “one meter line” measures such as interval, closed loop connection and environmental sampling. At the same time, environmental sampling is continuing and professional nucleic acid analysis bodies are entrusted to regularly conduct environmental sampling at key points frequently contacted by passengers at each station. There are 30 sampling points at each station to ensure a safe travel environment for passengers.
According to Pan Feng, since October last year, the testing agencies have regularly conducted environmental sampling at five stations in the Beijing railway station area, the Beijing West railway station area, the Beijing railway station area. Beijing south railway, Beijing north railway station area and Qinghe station area. and the test results are all negative. With the opening of Chaoyang Station in Beijing, it will also be included in the scope of environmental sampling.
In addition, 1,318 inspections of “three types of places” continued and 47 rectification problems were found; 223 police inspections were carried out for the prevention and control of epidemics in the rental industry, 3,325 taxis were inspected and 1,170 cases of various taxi epidemics were investigated. Prevention problems were investigated.
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If you miss the train from today, you can change to other trains on the day
To meet the real demand for passenger ticket changes, the railway department further optimized ticket exchange services. Starting today, if you miss the train and there are still tickets on other trains before 24:00 on the driving day, passengers can request the same day ticket change via website 12306 (including mobile apps and applets). or the exchange window of any ticket office in the station.
The specific change rules are that a ticket can only be changed once; for more than 48 hours (excluding) before driving, other trains can be changed within the pre-sale period; within 48 hours before driving, other trains can be changed before driving For trains, it is also possible to change the ticket for other trains between 24:00 on the day of the ticket and the date of departure, and the day after the ticket date and later will not be changed; after driving, you can change the ticket until the day of the ticket date is 24. For other trains between 3:00, no changes will be made the day after the ticket date and later.
What should be remembered is that changing the reservation can only change the boarding date, train number and seat (store), and does not change the departure and arrival stations (except stations in the same city). If passengers use cash to purchase tickets or have already exchanged for paper tickets (proof of reimbursement), they still need to go to the train ticket window to apply. If the paper ticket (refund receipt) is lost, no exchange can be made. The above exchange rules are for domestic tickets only, not cross-border tickets. Discounted tickets, such as student tickets, children’s tickets, and military disabled tickets, can be exchanged online.
In addition, the department of railways recalled that the current train ticket pre-sale period has been adjusted from 30 days to 15 days, and ticket sales on February 12, 2021 (the first day of the first month) will begin in January. 29. In order to serve passengers, the railway department has introduced a series of service measures. For example, by unifying the 12306 online and offline window ticket pre-sale period and the rules for refund and exchange, the processing time of the online exchange and refund service is extended and the functions of the sale service of offline tickets get richer and better even more. Passengers who purchase tickets with cash and have already taken the refund vouchers can first go through the refund procedures on the 12306 website and collect the refund money at any train station in the country within 180 days. The station’s self-service ticketing team has added a refund function, providing 24-hour service.
Beijing News reporter Pei Jianfei Luo Xiaojing
