Last year, the public satisfaction of the quality of the ecological environment of the city improved the first score in the province

Yesterday, the reporter learned from the Municipal Office of Ecological Creation and the Municipal Office of Ecological Environment that according to the “Notice on the printing and distribution of the results of the Zhejiang Ecological Environment Public Satisfaction Survey 2020” issued recently by the Provincial Office of Beauty, the public is satisfied with the quality of the ecological environment in our city in 2020. The degree score was 85.46 points, an increase of 2.37 points over the previous year, and promotion score ranked first in the province for two consecutive years. The total score and the provincial ranking achieved “double promotion” for three consecutive years.

What is Jiaxing’s “killer” as the satisfaction of the masses has increased?

Last year, Jiaxing consolidated its colorful background, fought the four great “water, gas, soil and waste” battles and met people’s demand for a beautiful ecological environment with “higher value”.

“Clear water and blue sky” is the most intuitive feeling and the most direct criterion for people to be satisfied with the ecological environment. Ms Wu, a citizen who often walks around South Lake, told reporters: “It feels like the blue sky in Jiaxing in 2020 will be more than in previous years, and the sky will be bluer than in previous years. partner.”

The improvement of ecological environment data is a strong support for the intuitive experience of citizens. In 2020, the city’s air quality rate was 91.7% and the concentration of PM_2.5 fell from 42 μg / m3 in 2017 to 28 μg / m3 in 2020, a drop of 33.3%. The proportion of Grade III water in the Jiaxing city controlled sections has increased from 38.4% in 2017 to 93% in 2020. The proportion of Grade III water bodies in the state controlled sections and the rate compliance with the water quality of drinking water sources have reached 100%, achieving a historic advance.

In October last year, when the Lingang Energy Project was put into operation, the 46 projects included in the three-year action plan of “Five Waste and Co-governance” in Jiaxing were completed, achieving the goal of “zero growth, landfill zero and no household waste discharge. ” At the same time, the shortcomings of Jiaxing’s solid waste disposal were compensated. The city has created 28 provincial-level ecological civilization education bases, 23 beautiful rivers and lakes at the provincial level, and 175 provincial-level ecological schools. In 2020, Haiyan County and Haining City will be named National and Provincial Green Civilization Building Demonstration Counties, and Jiaxing Port District will be awarded Named National Eco-Industrial Demonstration Park.

Behind the increased satisfaction are the municipal green environment department’s efforts to improve governance efficiency and solve the important ecological and environmental problems that surround people faster and better. Last year, our city took the solution of ecological and environmental problems reported by people as the starting point and end point of the ecological environmental protection work, and took the central inspector of ecological environmental protection and organized 8 rounds of problem investigations ecological environmental issues on a large scale as a starting point to efficiently solve the problems reported by the masses. Reflecting on each other, rectifying from problem to type of problem, and solving ecological and environmental problems around people, around their homes and around them. The service brand “Seventh Clinic” created by our city uses “periodic physical examinations, expert consultations, specialized outpatient clinics, sinking consultations, health science outreach” and other ways to “keep the pulse, find the crux and prescribe “for ecological and environmental problems. In 2020, the number of letters and visits on ecological and environmental topics was 2,862, a decrease of 1,045 compared to the previous year, a year-on-year decrease of 26.75%; the response rate to letters and visits was 100% and the completion rate was 100%. A total of 57 complaints and citizen reports were received in open complaints and reports from WeChat, Weibo and other new media, with a response rate of 100%.

Improving satisfaction cannot be separated from crowd supervision and participation. Whether the ecological environment is good or not depends on the masses. Recently, in Chengbei Industrial Park, ten “civil odors” from Tanghui Street and Jiabei Street in Jiaxing Economic and Technological Development Zone are using odor as a standard for monitoring corporate exhaust emissions. What’s gratifying is that the results are all within the allowed range of the “nasal mark”. Seeing the seriousness of the “civil odor master”, the relevant person in charge of a rubber tire manufacturing company in the park said excitedly: “I thought all the emissions indicators were up to par, but now the ones that they smell bad they can smell people’s hearts with their noses. Sensation. “

Taking the “nose mark” of the masses as the standard is a powerful guarantee to further enhance the satisfaction of the masses. Last year, based on the original methods of public participation such as “advocacy groups”, “citizen environmental protection forums” and “ecological visits”, our city mobilized the public to participate in multiple channels and introduced ecological environments such as “Ciudad Jiaxing “Civil River Chief” and “Native Smelly Smelter” Supervisor of Management Measures (for Test Implementation) “, hired 1,366 non-governmental ecological and environmental supervisors, carried out a total of 3,479 supervisory activities, found 1,824 problems and all were solved.

Jiaxing also took the initiative to build bridges and girders to unblock the canals for the masses to participate in building the ecological environment. Our city has established the intelligent platform “Three Ten Tactics” to actively listen to the voice of the masses, so far 51,098 problems have been found and 51,001 have been corrected. Concentrate efforts to solve the problems reported during the central inspection of ecological environmental protection, implement the “problem rectification public notification” system, fully display the resolution process to the public, and improve transparency; strengthen the implementation of ecological environment rectification responsibilities and form a “Jiaxing Model with local characteristics” problem rectification, the city has erected a total of 223 rectification notice boards.

Satisfaction also reflects people’s trust in the ecological environment. Last year, Jiaxing worked hard to tell the story of environmental protection and increased people’s confidence in improving the green environment. The Municipal Office of Ecological Creation and the Municipal Office of Ecological Environment cooperated with various media to publish 3,518 publicity reports, including 336 from the provincial media and 125 from the central media, playing a leading role of public opinion. The city released a total of 65 promotional videos of environmental protection facilities that will be open to the public cloud, with a total of 850,000 views. Through ecological environment advertising activities, such as the cloud opening of environmental protection facilities and the ecological environment awareness online learning platform, an ecological environment network advertising atmosphere has been created and ignited the enthusiasm of all citizens for participation in the protection of the environment.