Multi-Departmental Deployment to Help Seniors Cross the “Digital Divide” _ 东方 Fortune Network

Original title: Multi-departmental deployment to help older people cross the “digital divide”

The reporter learned from the periodic briefing on State Council policies held on November 26 that the General Office of the State Council recently issued the “Implementation Plan to Effectively Solve the Difficulties of the Elderly in Using Smart Technology “(hereinafter the” Implementation Plan “), focused on the daily routine of the elderly. For high frequency problems in life, 20 specific countermeasures are proposed in seven aspects. The Development and Reform Commission is working closely with relevant departments to study support implementation plans in various fields and is striving to introduce a series of effective measures to solve the most pressing problems of older people in the use of smart technology before the end of the year.

Lu Xiangdong, director of the Electronic Government Office of the General Office of the State Council, said that with the rapid growth of the elderly population in China, many older people do not know how to access the Internet or use smartphones.consumptionIf you find inconvenience in the scene, you can not fully enjoy intelligenceServiceWith the convenience it provides, the problem of the “digital divide” faced by the elderly has become increasingly prominent.

According to Lu Xiangdong, since September this year, in accordance with relevant arrangements, the General Office of the State Council, the National Development and Reform Commission and the Health Commission, together with the relevant departments of the State Council and governments local, have comprehensively solved high frequency problems and problems related to the elderly.Service scenarioAt the same time, he thoroughly analyzed the outstanding issues facing the elderly in front of smart technology, researched and proposed effective measures, drew up the “implementation plan”, and effectively resolved the service guarantee for the elderly in state of emergency, and at the same time comprehensively considered high-frequency issues and service scenarios in the real daily life of the elderly, focusing on the high-frequency issues of daily travel, medical treatment, consumption, entertainment and the errands of the elderly, proposed 20 specific countermeasures in seven aspects.

At the same time, the “Implementation Plan” focuses on accelerating the establishment ofmechanismLu Xiangdong said that the “Implementation Plan” proposes three years until the end of this year, the end of next year and the end of 2022.jobsobjectivesBy the end of this year, steps will be taken to address the outstanding issues facing older people with smart technology.Technical services, Continue to improve traditional service measures and gradually establish a long-term mechanism for older people to address the “digital divide”.

National Development and Reform CommissionsecretaryDirector Zhao Chenxin said that the National Development and Reform Commission is working closely with the relevant departments to study support implementation plans in various fields in accordance with the requirements of the “Implementation Plan”, and will endeavor to introduce a series of effective measures to solve the most urgent problems of the elderly using smart technology before the end of the year.

　　industryInformation and communication with the Ministry of Information TechnologyadministrationThe head of the office, Sui Jing, presented that the next step will be in intelligenceproductFurther intensify the efforts in the application of services and services to provide the elderly with better basic telecommunication services.Continue to promote the in-depth coverage of the mobile network in administrative villages, retain and enhance the traditional model of ward service Off-line “face-to-face” telecommunications business for the elderly, and will guide basic telecommunications.companyProvide higher tariff concessions for the elderly.

　　traffictransportUnitnews spokesperson, Cai Tuanjie, head of the Department of Transportation Services, said that it will pay serious attention to travel services for the elderly, optimize the health code inspection measures, and ensure that the elderly can travel without the health code ; will maintain call and call services to protect the elderly. People who do not know the Internet or who can take a taxi without a mobile phone; strengthen traditionservice method, For older people to use public transport without worries.

Li Wei, director of the Central Bank’s Science and Technology Department, said that the central bankcashSteps are taken in terms of inclusive finance, payment services and management to effectively improve day-to-day operations.Financial servicesAvailability and satisfaction, including inCash managementOn the one hand, given the current discrimination and exclusion of cash, we will comprehensively perform the centralized rectification of cash rejections and the construction of long-term mechanisms. Together with relevant ministries, local governments,BankindustryFinancial institutions, Grassroots communities, and jointly guide and regulate water, electricity and gas,Public UtilitiesIn the field of payments, there is also use of cash in high-frequency service places such as stores, catering, shopping centers and parksbehavior。

(Source: Economic Reference Network)

(Editor in charge: DF537)