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The daily delivery volume of this year’s “Double 11” will reach 490 million pieces——
Outbreak prevention and control becomes top priority for express delivery season guarantee
Source: Economic Daily
Our reporter Zhu Junbi
On October 28, the State Post Office held a special press conference on service assurance during the peak season for express delivery services. Bian Zuodong, deputy director of the Department of Market Supervision of the State Post Office, presented that the express peak season this year will run from the beginning of November to the eve of the Spring Festival (February 12) in 2021, with a total 103 days. Among them, during the “Double 11” period (November 11-16) there will be a peak season, and the average daily express delivery turnover is expected to reach 490 million pieces, which is about double the volume of daily business.
Bian Zuodong said that this year is the 11th time since 2010 that the express postal industry has systematically organized itself to meet the peak season of the express delivery business. At present, the entire industry has done a lot of preparatory work. Express company headquarters have strengthened staff reserves, transportation capacity, headquarters, processing equipment and information systems, and have improved the weak links in international express transport and customs clearance. “Express companies have added 490,000 temporary workers, 100,000 vehicles and 5.39 million square meters of processing space, increased capacity reserves and added express lines of high-speed trains,” said Bian Zuodong.
The reporter learned from ZTO Express that to welcome the “Double 11”, ZTO Express outlets continue to strengthen the development of infrastructure capacity to ensure the efficiency of fast delivery. According to Wang Weihua, director of the Zhongtong Express Jiangsu Nantong branch, the Nantong branch currently adopts an independent entry and exit mode of operation. The two teams have 18 four-stage fast automatic charter flights. “The current average daily processing volume is 110,000 pieces, and the average daily processing volume in the ‘Double 11’ is expected to reach 300,000 pieces,” said Wang Weihua.
It is understood that during the peak season of this year, the express postal industry still faces many new challenges. Among them, the new corona pneumonia epidemic is an important factor to consider especially during the peak season of this year, and the prevention and control of the epidemic has become the primary task of the guarantee work.
Bian Zuodong said that during the peak season, more than 4 million employees in the express postal industry are busy on the production line, working long hours, labor-intensive and handling a large number of express shipments. While serving thousands of homes, couriers also face an increased risk of contagion, so they must coordinate epidemic prevention and control and service guarantees in high season to narrow the chain of epidemic prevention and control. Furthermore, due to the impact of the epidemic, the reduction of international routes has caused a shortage of international capacity; the ability to continue operating at the end requires great attention; the security risks of delivery channels cannot be ignored; the pattern of the e-commerce market and the pace of sales have also undergone major changes, which have increased the service guarantee in peak seasons. Uncertainty.
Bian Zuodong said that in order to meet these new challenges, the State Post Office requires companies to decisively implement the “Proposals for the Production and Operation of the Express Postal Industry during the Epidemic Prevention and Control Period (Sixth Edition)” , from insisting on carrying out preventive work, strengthening the management of the epidemic prevention unit and strengthening the staff. Seven aspects, including the protection of health, are fully committed to the prevention and control of epidemics. “Those who must wear masks must wear masks, and those who must be eliminated must be eliminated. At the same time, strengthen the monitoring of international mail exchange offices and exchange stations, focus on eliminating international express mail, and strengthen the cold chain transport service link AND the management and control of the request for investment services in hospitals, hotels and other places, “said Bian Zuodong.
In addition, to do a good job in the green management of express packaging during the peak season, the State Post Office will guide companies to thoroughly implement the “Green Packaging Standards for Mail Express”, they will comprehensively promote the standardization of express packaging and implement greening and reduction requirements. Bian Zuodong said that the State Post Office will guide and promote enterprises to strengthen communication with upstream users such as e-commerce operators and reduce secondary packaging; actively carry out the recycling and reuse of good quality express packaging through recycling devices; and also expects that the majority of users Good quality express packages should be recycled and reused if conditions permit, in order to make the most of the materials.
It is reported that to complete the service guarantee for this year’s peak season, the State Post Office will focus on the core of user satisfaction, fully consider the stability of the terminal outlets and the stability of the employees, and will require the corporate headquarters to focus on protecting the rights and interests of users, pay attention to the timeliness of deliveries and handling of appeals, etc. jobs.
Bian Zuodong introduced that today’s express postal industry has built up a relatively mature set of experience in response to peak season service assurance tasks. In order to ensure service during this year’s peak season, the State Post Office has proposed that the requirements of “the entire network is not paralyzed, important nodes are not broken warehouses, and that the smooth flow, security and stability “remain unchanged, and the core of” staggered delivery and balanced advancement “mechanism remains unchanged. Coordinate the prevention and control of epidemics and the development of industry, national and international markets and the balanced development of front-end and back-end, adhere to the equal emphasis on prevention and control and production, service and safety, development and environmental protection, and strive to create a “Double 11” for guaranteed quality and “Double 11” for safety.
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