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Accountants remain in e-government, but will be mediated.
The state is building a portal for electronic payments
Commissioners will be able to open physical counters where citizens and companies can request and use electronic government services.
This is foreseen in a draft ordinance on the requirements of electronic records and administrative services, proposed by the State Agency for Electronic Government.
For the first time in the structure of electronic government, the possibility of requesting and providing electronic services through intermediaries is foreseen. They will enter into contracts with citizens for the services rendered, and the draft contracts must be approved by the president of the e-government agency. With these intermediaries, which will actually be physical counters, it will be possible to pay for electronic services with a bank card or by providing a bank statement.
The state allows intermediaries to charge a commission for their services, which is outside the price of the administrative service, it appears from the draft ordinance. The goal was to use electronic services for people who would have difficulty doing it themselves. In addition, services that require an electronic signature will be requested at the counters. Then the identity of the person requesting the service, who does not have an electronic signature, will be eliminated there.
The state will create its own portal for electronic payments, also provides for the draft ordinance. All electronic services provided by the administration will be paid through the portal. The systems of banks and payment service providers must be connected to it in order to make payments by citizens and companies.
The request for electronic services to the administration will be possible both through the agency’s single portal, which became known as “state email”, and through the interfaces of each department. All administrations will be obliged to make their sites functional so that electronic services can be used through them, establishes the draft ordinance.
Normal emails can also be used to request an electronic service and receive a response or documents from the administration.
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