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In the middle of the ZiB ended on Monday. HD Austria is struggling with the failure of the ORF programs. Hundreds of thousands of customers stare into space.
For 16 hours, HD Austria customers have had to do without the Austrian television channels ORF, ATV, Puls4 and Servus TV. On Monday night, shortly before 7:45 p.m., it ended. “In the middle of ZiB 1, the television turned off, only an error message flashed on the screen.” Especially annoying for many football fans who were looking forward to a lovely evening on the couch with the Austrian team in the Nations League.
Disturbance outside the ORF area
“The technical malfunction is not in the ORF’s area,” shared a company spokesperson. “Today”-Consult with. Other providers are also affected. HD Austria, whose customer hotline is also not available since last night, posted a few lines on its Facebook page on Tuesday: “There is currently a glitch on Austrian channels ORF, ATV, PULS4 SD and ServusTV via satellite. we are working full speed on the solution! “The postscript almost sounds like a mockery of the hundreds of thousands of Austrians who currently have to give up watching national programs on television:” But there is also good news: the channels in question continue to work perfectly in our TV app! ” – adorned with a smiling wink.
End of failure not in sight
HD Austria justifies the fact that angry viewers do not catch anyone on the hotline as follows: “Due to many inquiries, there are currently wait times on our hotline and in expert chat. Therefore, please be patient. When we have solved the problem, you will listen here first. ” HD Austria does not reveal until when the fault will be resolved. A press request from “Today” remained unanswered for the moment. More details soon!
