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With JustizOnline, digital access to justice is now possible by signing a mobile phone. Citizens can consult the ongoing procedures for free.
The Austrian judiciary is expanding its services online and now offers digital access to legal transactions. Through justizonline.gv.at, citizens obtain information about their ongoing procedures and can submit information to courts and prosecutors. Special bonus: Electronic file inspection is available for a fee. Only property registration and business registration inquiries need to be paid.
JustizOnline: access by mobile phone signature
Justice Minister Alma Zadic (Greens) said at a press conference on Wednesday that she was delighted to bring the judiciary closer to citizens in this way: “The crown pandemic has shown how important it is to be able to reach the authorities digitally JustizOnline should now contribute. “
Access is protected by signing the mobile phone, support for users is available through a glossary of terms, lists of frequently asked questions and a chatbot called Justitia. At the moment, only natural persons can log in. Later, special access will be created for professional party representatives, ie lawyers, explained Martin Hackl, “Digital Director” of the Austrian judiciary.
Bot Lady Justice is supposed to answer questions
Since this year there has been a free inspection of electronic files for lawyers, it was emphasized. High court fees for archival copies were criticized by lawyers in Austria’s judiciary for decades. In their government program earlier in the year, the ÖVP and the Greens decided to evaluate the rates and possibly reduce them.
In general, JustizOnline should grow gradually and Bot Justitia should also get smarter and smarter. According to Zadic, there are already international praise, the site has already received first place in the DA-CH region e-government competition, she was pleased.
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