Apple is definitely losing its tightly controlled repair program to repair independent repair shops Macs.
The iPhone maker – which until last year only allowed certain non-Apple partners access to company and official parts training – will provide training and official parts to a report from smaller, independent stores, as sales of its flagship computers increased during the COVID-19 pandemic.
Apple reported 21.6 percent growth in quarterly Mac sales last month, bringing its computer business to $ 7 billion as more people work from home. That compares with a 7.3 percent uptick the previous year.
Apple’s shift in repair practices came after years of calls from right-to-repair groups who criticized the company for, among other things, providing only real parts and training manuals to companies such as Best Buy that would do its devices with warranty-related work. . Smaller retailers claimed that program was too expensive to participate due to volume commitments.
The move means that independent repair shops will be offering official parts for repairs without warranty at the same price offered to authorized service providers, who perform warranty work.
Apple began offering replacement iPhone parts to independent stores last year to reduce heavy demand from them and their authorized partners to repair millions of crazy screens and baked charging ports.
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