Reportedly, half of all phone calls received by smartphone users this year will be spam calls and scams. In other words, when you hear your phone ring, you can flip a room to determine if it is a legitimate call or an unwanted call. Of course, flipping a coin tells you nothing about who is calling and why. But Google is adding a feature to the Phone app that will tell you why a company is calling. This gives you the opportunity to decide whether or not to answer the call.
A Google support page mentions a feature called “Verified calls”. In the page, Google says verified calls help you make “informed decisions about incoming calls.” Google works with companies to show the identity of the company and the reason for the call. Google will also display the logo of the calling company.
With “Verified Calls”, before a company calls you, it sends your phone number, your phone number, and the reason for the call to the dedicated Google “Verified Calls” server. Google gives a couple of examples of why a company might call you: to “schedule an Internet connection” or to let you know that your food delivery has arrived. This information is sent to the application on your phone. So when the company calls your Android phone, Google compares the information from the call with the information your phone application sent. If there is a match, the display will show “Call Verified”. After a few minutes, the information about the call, including your phone number and reason, is removed from the Google server.
Verified caller is being deployed in the Google Phone app
For the “Verified Call” function to work, it must be activated, which is the default option. You can disable it by opening the Phone app. Go Configurations > Caller ID and spam (or spam and call screen) and turn off verified calls. You must also have the Google Phone app for this feature to work and have your phone number linked to your Google account. You can do this by going to myaccount.google.com. In “Personal information”, select Contact information and then Telephone. You can add, delete or change your phone number. Finally, for the feature to work, the company must submit their “Verified Call” information to Google.
With the support page open, the function might be ready to run. Watch for the “Call Verified” screen when you receive a call from a company on your Android phone. However, remember that many phone manufacturers have their own dialer app. This feature is only found in the Phone app, which can be installed from Google Play Store.