Walt Disney World Releases Official Statement On Pass Holder’s Monthly Payment Mistakes

Earlier this afternoon, reports began coming in from Walt Disney World Annual Pass Bearers of the monthly payment plan that was affected by four months of payments, a full week before the parks reopened and payments were ready to go. start.

Guest Services chose members over the phone as a “computer failure,” indicating that refunds are “actively being processed.” Now, Walt Disney World has released an official statement about the payment error:

The landing site for annual pass holders still includes the following information on the options for pass holders in the monthly payment plan:

Annual Pass Bearers impacted will be automatically reimbursed. As of the post, we haven’t seen any refund reports in progress yet, but will update it once they start happening. Pass holders who still need assistance should contact VIPASSHOLDER Support at (407) 939-7277.