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Many users in Vietnam and the world cannot use YouTube, Gmail, Drive and Google service series as of 7pm on December 14th.
This behavior occurs both in the web version and in the mobile application. When accessing YouTube in the browser, users receive a message on the screen: “An error has occurred … When accessing Gmail, Google Maps on the web and the mobile application, the service also reported an error.” with “server”.
“Tan made me try to ship the merchandise, but the Google Maps application said ‘Offline, no traffic data.’ It couldn’t be tested even on a computer,” said Nhat Nam, a user from Ho Chi Minh City.
YouTube is a multi-family app used for entertainment outside of work, but it’s also not accessible now. “At first I thought the network error, but then I verify that both husband and wife and phones cannot access YouTube,” shared Nguyen Lam, a person from Cau Giay (Hanoi).
Many users of other Google services like Gmail, Drive, Keep … also reported a problem at the same time.
However, the problem only occurs if you log in with your Google account. While they are using the incognito browser or not logging in, some people still see it normally. When they log back in, they get an “account not found” message.
In the DownDetector incident tracking tool, the above phenomenon is recognized around the world. Among them, the most common account login error.
In social networks Twitter, “Google” and “Gmail” became the most shared keywords with millions of tweets in less than an hour, along with hashtags such as “GoogleDown”, “Gmaildown”.
On the Google error page, all the company’s services are in red mode, that is, closed. At 20:00, Google confirmed a “known issue” and is under investigation and repair. At 8:25 am, most of Google’s services are accessible, but Gmail is still difficult to use in some places. At 9:00 p.m. M., All your public services were restored.
In a message, Google apologized for this global problem but did not indicate the cause.
This is not the first time that Google has been interrupted this year. In September, a number of services like Gmail, Drive, Hangout … are also inaccessible. Google takes about four hours to fix it.
Recently, Vietnamese users have also had problems with Facebook Messenger. The platform had an issue that made it difficult for users to send text messages for approximately 6 hours.
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