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Video of beef worms moving in a chunk of fish broth at the clean food store chain Cleverfood
When speaking to reporters, Nguyen Van Tuyen said that his family often buys Cleverfood stores on Ngu Nhu Kon Tum Street (Thanh Xuan, Hanoi).
Due to busy work, around 6 to 7 p.m. last night (April 2), Tuyen’s family ordered things over the phone.
Your order includes 8 dishes: Saigon Seedless Watermelon, Ba Bich Crab Essence, Dong Xuan Cooperative Leaf Vegetables, Dong Xuan Hot Chili Pepper, Rasa Tomatoes, Muong Lo Sautéed Sausage, Pork Loin Ribs, Cau Dat Braised Fish. ..
The total bill to be paid by Mr. Tuyen is VND 690,000, including the boat.
Bill.
“Because my son had dinner at my mother’s house, I ate alone, when I ate some pieces spontaneously, I saw the tips of the sticks protrude from the body of the fish (tail piece), I saw the abnormality up close and I separated the fish … it was horrible: worms crawling. I have to run to the bathroom to get my throat hooked
Really surprised but I decided to record the clip again to reflect with the base waiting for an explanation “, Said Mr. Tuyen.
However, after informing the store, Mr. Tuyen was very angry due to the slow response, there was no satisfactory explanation from the store for him.
“I send a message to the store with a clip, then the customer service staff will leave a message to verify the supplier again”, Mr. Tuyen is upset.
Tuyen asked: “I don’t buy food from Cleverfood suppliers, but from themselves. Why do they explain like this ”.
Comments from the store did not convince Mr. Tuyen
After that, the customer service staff came up with a solution to subtract the amount of fish Mr. Tuyen bought.
“My opinion does not need to subtract the amount of fish purchased. The most important thing is that they take the problem seriously. Because if they don’t recognize it correctly, how many people have to eat food that is not of the same quality as my family? ”.
It is known that last night, a person who introduced the owner of the facility called Mr. Tuyen to discuss the case. However, what Mr. Tuyen asks the store to admit, to clarify where the problem process is … has not been answered.
“This employee accepts fish for 3 days, while you order fish for the day. What’s that? “, Tuyen wondered.
The question is: Is the origin of the fish here the one committed by the store? Is the time guaranteed only within the day as promised by the store ?.
To obtain objective information, the reporter called Cleverfood’s phone number, the other end said “the matter is being handled by my boss.”
We will continue to report the case.
