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Recently all transactions in the banking systems of VPBank, TPBank and many other banks have been frozen, this problem has lasted from the afternoon of January 17 until now there have been no signs of being resolved.
In social networks, many users complained about not being able to make any transaction from VPBank, TPBank such as withdrawing money from ATMs, transferring money, swiping payment cards or even linking with electronic wallets.
Cannot login to VPBank app
It is also not possible to make transactions in the linked e-wallets
This protracted problem of many banks has greatly affected the user experience on weekends. Many people fear that their account will be stolen or that something will go wrong. After that, VPBank and TPBank also announced the failure of their system.
Posting on the bank’s Fanpage, but received a lot of criticism not to mention the troubleshooting time.
Specifically, the bank said do Power issues occurred at the data center service provider for VPBank and TPBank, causing some banking services to be temporarily interrupted, including:
– 24/7 customer service call center services.
– Electronic banking services.
– Transactions made at ATMs, CDM, debit cards, credit cards issued by banks.
However, at present, the banks have not given any notice as to when the error will be corrected.
Source: Internet
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