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Failure to agree on the price of insulation, hundreds of Korean passengers have to pretend at Tan Son Nhat on September 30 – Video: TELEVISION
Vietjet’s regular international commercial flight from Incheon – Tan Son Nhat VJ963 with 158 Vietnamese passengers arrives at Tan Son Nhat airport at 12:30 noon 30-9.
However, after more than 10 hours of safe landing in Tan Son Nhat, hundreds of passengers still have to pretend at the airport because the hotel isolation fee that Vietjet announced exceeded the ability to pay for many people.
More than 10 hours after landing in Tan Son Nhat, the isolation fee is too high, so many passengers do not accept – Photo: T.ĐP
Recognition of Online youth On the night of September 30 at the Tan Son Nhat International Terminal, hundreds of passengers had to wait more than 10 hours after landing, but were unable to return to the hotel because the cost was unclear.
Truong Thanh Diep, a passenger on flight VJ936, said that when there was information about the opening of Vietjet to sell afternoon tickets to Vietnam, he signed up to buy tickets through an airline ticket agent at a price of VND 11 million. / ticket. Regulations on evidence papers are fully met to return to Vietnam.
According to Mr. Diep, the main cause of the hundreds of express passengers mentioned above occurred because the airline offered an unclear price of isolation.
Upon landing, Vietjet staff announced that the cost of insulation at the hotel was VND 1.3 million / room / day (4 people / room). All passengers agree.
A few minutes later, Vietjet announced that it could not find the hotel with the original price, so it switched to another hotel with a higher price, 1.7 million VND / day. Without stopping this price, Diep said that company staff continued to announce the price of VND 5 million / day.
“We are not clearly informed about the price of insulation and we exceed the affordability of many passengers on the same flight. Arriving in Vietnam from the afternoon but waiting until after 9 at night has not agreed that the hotel quarantine. Long hours of waiting, elderly passengers, women and children are extremely hungry, thirsty and tired, “Diep said.
Similarly, passenger Phan Van Vu also regretted going to the airport, the airline made an agreement on flight VJ963 as the cost of the hotel for isolation, transportation, tests and other related costs. In which, the initial announcement of the quarantine price is estimated at 100 USD / person / night, and the quarantine period is 14 days.
secondThe content of the agreement that Vietjet gives customers to sign during check-in has the content “disclaims all legal responsibility, does not claim and does not claim any damage, loss, damage and derived costs., The consequences pass directly to Vietjet … “.
Passengers sign 2 liability agreements, if they do not agree, the airline refuses to check in on the plane. secondThe name of this town clearly shows that there are currently 3 hotels that need to be isolated: De Nhat Hotel (Tan Binh District), Bat Dat (District 5) and IBIS Saigon South (Tan Phu District).
Mr. Vu said that, in fact, hundreds of passengers who had to wait more than 10 hours still could not agree on the price of insulation in their ability to pay, as the original agreement cost $ 100 / day.
At 10:00 pm, many relatives of the passengers have to bring water and cake to “relieve”. Dozens of 45-seat buses were mobilized to the international terminal for passenger dispatch – Photo: Công TRUNG
Information from the management agency of Tan Son Nhat International Airport said that it will initially bring passengers to the quarantine area in Can Gio on the night of September 30. Meanwhile, Vietjet said it has mobilized the best support force to get the passengers back to the safe isolation area. The reason is that the price of the hotel insulation cannot be agreed.
Earlier in the morning of September 30, Vietjet officially announced that it would return the first 2 international commercial flights with number VJ962 from Hanoi to Seoul (Incheon, South Korea) and VJ862 from Ho Chi Minh City to Seoul (Incheon, Korea del Sur) after a period of time affected by the epidemic.
Two international flights took off on September 30 from Hanoi to Seoul (Incheon, South Korea) and from Ho Chi Minh City to Seoul. Vietjet said it will operate regularly with a frequency of 1 flight / week / route, departing every Wednesday, starting October 7.
In addition, the airline also announced plans to conduct commercial flights from Vietnam to Japan, Taiwan (China).
