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“Responsible to customers!”
Working with representatives from Grab and Be, the Port provided state regulations on what are the necessary and sufficient conditions to enter the operational airport. However, the companies think that they themselves are technology management companies, not transport companies, so they cannot directly sign commercial rights with the port.
Passengers waiting for the elevator to the fourth floor take a tech taxi |
“The first condition to start operations at the airport must be the passenger transport business. The taxi companies and transport companies that operate at the airport are operating franchises with the port, they have gifted personnel to coordinate vehicles, guarantee service, quality and price. The technological taxis, also, when signing the franchise, someone must coordinate and arrange so that there is no congestion at the airport, but on the side of the airline, it is difficult because the driver has not been handled ”. Mr. Cuong said.
For example, the Deputy Director of the Tan Son Nhat International Airport, after signing the franchise, the Port arranged 3 pick-up stations for Grab, when the fourth plane wanted to enter, the first had to leave. Without a dispatcher, dozens of vehicles running at once, the airport congestion would surely reoccur.
According to the lane redistribution, the taxi and transport business units signed a franchise with the port to pick up passengers in lane D |
Mr. Cuong admits: “If the technology car company has no movement, it is still difficult to catch the passenger car using the technology car. Passengers and partners are the ones that feed the tech car companies, so the company needs to take practical action to support its passengers and drivers, the tech car company cannot be irresponsible.
According to data from the Tan Son Nhat International Airport, on November 20 the port served 82,906 passengers with a total of 528 flights, on November 21 it served 74,776 passengers with 506 flights, on November 22 it served 84,463 passengers with 535 flights but traffic on internal roads is clear and traffic is stable. This has resolved the traffic jam at Tan Son Nhat airport in the past.
The internal road traffic in the port was clear since the redistribution was organized |
Grab representatives also confirmed after meeting and exchanging directly with the Tan Son Nhat Port Board of Directors on November 19, 2020 to share problems and shortcomings in the implementation of the lane rollout. However, Grab believes that it is necessary to continue working and dialoguing with the port authorities and relevant authorities to be able to bring the best solution soon, ensuring the interests of the driver’s partner and especially the passengers. the need to use GrabCar as well as other technology calling applications.
BeGroup representatives are also working with the airport to find the most convenient solution for customers using the service. In the first place, BeGroup affirmed to support the planning of lanes, access channels to the Tan Son Nhat airport, creating ventilation, order and security for passengers traveling at the airport.
Deal strictly with taxi almost
Before the redistribution lane information, the taxi driver was able to pick up passengers in lane D for a short trip or ask the customer to pay before getting on the bus, Mr. Pham Vu Cuong said that the port has worked with the Association of Taxis. control its operations If the Port detects that a search is being carried out, the offender will not be able to enter the Port to pick up passengers.
Passengers traveling in a tech taxi still have to go from the third to the fifth floor of the garage to take the car |
In case a passenger taking a taxi from Tan Son Nhat airport meets the driver or the company has to pay in advance to get into the car, it can be reflected immediately, the port will ask the Taxi Association for a refund, handle the driver infraction.
Ho Chi Minh City Taxi Association Chairman and Vinasun Taxi Director Ta Long Hy claimed that the driver refused to accept or force the customer to pay the taxi fare before getting on the bus.
“Now the car has to line up in turn order to go, but it can’t pick hoe. Previously, there was a story about the driver colluding with the operator to choose a long trip, now if you don’t go, you will miss the trip. With the current mechanism, there is no such thing, I agree with the current lane division, ”shared Mr. Hy.
According to the president of the Ho Chi Minh City Taxi Association, the driver who violates Tan Son Nhat airport will be fired by the airlines and notified to the association. Taxi companies have signed agreements not to accept fired drivers.
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