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The plane landed safely in Ho Chi Minh City at 12:10 on September 30, 2020 with 158 passengers. Hundreds of employees from port authorities, airports, immigration, security, medical care, logistics at Tan Son Nhat airport have focused on supporting the passengers of flight VJ963.
The airline has also supported and coordinated with the Department of Aviation, the airport, the Center for Disease Control in Ho Chi Minh City, security agencies, accommodation units and hotels to assist passengers with the facilities. Quarantine department in accordance with regulations. At 5:45 p.m., the first passengers boarded the bus to the RiverSide Hotel, taking turns boarding the buses to the quarantine facility. At 22:05 am on the same day, the last flights carried all the passengers and crew supported to the quarantine facilities. Consequently, 01 guest is isolated at the Holiday Inn hotel, 1 hotel returns to the Bat Dat Hotel, 1 hotel to the RiverSide Hotel, 14 guests to the Ibis Hotel and 43 guests to the Can Gio Hospital. The ambulance also took 1 guest to Nguyen Tri Phuong Hospital. 97 guests were confined in Can Gio. The flight crew also quarantined at the Ramana hotel.
The airline reminds customers that they must know and comply with the regulations and procedures related to the prevention of diseases before making the flight to ensure their safety and that of the community. Avoid the same situation as the last incident.
Vietjet hopes that its passengers understand the problems and effects that arise from this unexpected situation. The airline looks forward to receiving customer support and suggestions to coordinate with the relevant agencies to carry out international flights under the conditions of pandemic prevention and better customer service.
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