In the period 2020-2025, the city’s health sector builds a complete 115 emergency system following the model of the US, Europe and Australia. It is a coordinated model, there will be emergency stations with 115 satellites, there will be 115 suburban emergency centers; With the objective that the emergency medical team will operate under the model of on-site emergency treatment and drug treatment and payment of medical insurance; In mild cases, they do not need to go to the hospital (VB), but rather go home for treatment and are supervised by local health workers.
According to Professor Binh, if health insurance pays for outpatient emergencies like the models in other countries, the emergency work will be very effective.
Previously, the leaders of the Department of Health instructed hospital directors to consider external emergency operations as a trust-building activity for people, investing in adequate human resources depending on the scale of each hospital. In the next time, the Department will issue documents to instruct the 115 satellite emergency stations to build a hospital emergency fee structure, clearly establishing the pricing rules between public and non-public hospitals. The 115 emergency satellite stations must complete the collection price structure, send it to the Department of Health for appraisal and publish the prices on the health portal so that people can know them.
The Department of Health also assigns Emergency Center 115 to assist the Department in developing a plan to develop outpatient emergency activities toward professionalization in association with primary health care activities in community medical facilities. ; I implemented the “Intelligent Operating System” solution in Emergency Center 115 and applied artificial intelligence to receive and process emergency calls for ambulatory emergency coordinators.
According to the 115 Emergency Center report, in the first 6 months of 2020, there are 11,448 emergency calls with car dispatch, a decrease of 46% compared to the same period in 2019. The reason for the decrease is partly the impact of the Covid-19 epidemic.
