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Lose millions you also have to bear!
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Standing in contemplation for a long time before the regulation of change and return train tickets, Mr. Nguyen Huu Cuong (43 years old) said that 2 months ago, he bought 2 round-trip train tickets from the station of Saigon to Hanoi station to take your children back to Tet. with parents in Phu Tho.
“I didn’t come back once every two or three years, but now my parents are older, so I take my grandchildren to visit my grandparents every year. Just out of fear of something new happening, after staying again, the quarantine will affect the complexity of learning. I don’t know what will happen when the disease comes next year, waiting for a good time to come back. Now 30% of the time determines that I have to pay, so I just have to stay in Saigon for Tet and still lose money, ”sighed Mr. Cuong.
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Ms. Hoang Thi Thuy Nga (50 years old, living in District 3) went to exchange 16 Tet tickets for all relatives to run from one side of the bulletin board to the other after another, momentarily dialed the phone to call reporter. Ms. Nga just stayed home to take care of the housework, her husband was retired, the children were working, the children were still in school, so she had to spend a lot of money to buy 16 train tickets from I go home to Tet.
Ms. Nga bought a train ticket for the Saigon – Vinh route, leaving on December 6 (that is, December 25), this very morning she decided to cancel the ticket because she was afraid of having to self-quarantine. She said: “I bought a ticket for a few million dollars, now I don’t get money right away, then it took a lot of money, but I have to put up with it, but I know why.” 29 This Lunar New Year my family finished crying, but this translation cannot bear it. This morning, my husband also called and told me not to go home. “
Spend all day waiting to pay the ticket
Mr. Tuan (38 years old, GrabBike driver living in Go Vap district) said that he came to dial the number since morning but until 2 o’clock he did not have his number and did not know when it was his turn.
Mr. Tuan said that his family planned to stay for 3 days and 3 nights and then buy a plane ticket to return to Saigon. This is a trip the whole family has been looking forward to after a year of hard work.
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“Now that I can dial that number, wait if I wait, I can’t wait, then come back, I’ll take it when I’m late. Going to pay the ticket is both losing money and not receiving the money, I have to wait 90 days, not to mention that it takes about 300,000 business days to wait for the payment of the ticket. Everybody wants to go out and worry because there are 2 elderly people at home, so stay home for sure, “he said.
Lying in a corner of the waiting room, Mr. Tran Van Thong (33, from Nghe An) said that he was waiting his turn to pay for the tickets. He and his wife bought a ticket to go home on December 7 (that is, December 26). Mr. Thong dialed the number from 10:00 am, his number was 721, then the new screen showed 350.
“I thought it would be the same to wait an hour. Who expected to wait until 15 but get to 671, maybe it was my turn until night.” In this epidemic, the couple has a young child, so they can stay for safety, ”Thong said.
“The first time you pay the New Year’s winter tickets”
Mr. Le Quoc Trung, Deputy Director General of Saigon Rail Transport Joint Stock Company, said that due to the influence of Covid-19, payment for Tet tickets was booming. To diversify the options for passengers, the company offers 2 options. Option 1 reserves the ticket, the passenger can reserve the ticket and use it to travel on equivalent itineraries in 2021 (change the passenger’s name, the travel time, but not change the itinerary of the departure station, the arrival station) , no ticket fees. By the end of 2021, passengers will be reimbursed the full amount if they are not used.
Option 2, pay the ticket from 5.2 to 13.2 for even trains, from February 14 to 27.2 for odd trains, the ticket fare is 30%, the return period is from 90 days from the date of return of the ticket. The entry exchange rate is 20,000 VND / entry.
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Mr. Trung said the reason the company repays after 90 days is because it takes time to balance cash flow and organize financing. The Deputy Director General of the Saigon Railway Transport Joint-Stock Company explained: “By selling Tet tickets, Tet’s income has also been used to purchase materials for Tet trains, this Tet the company still maintains 10 Thong trains. Especially for the other trains, if the customer skips a train, that is fine, but each train keeps leaving the train so he cannot leave the train, the company still has to pay for epidemic prevention. This is the first time that such winter New Year tickets have been paid. “
According to Mr. Trung, in the past, the number of paid tickets was normal, so the company always returned cash to customers to pay for the tickets, but this time, the number of people paying for the tickets was large, for which took time to organize. Guests who come to pay for tickets also have to wait a long time because many people come to pay at the same time.
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