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“Instead of turning on the clock, the traditional taxi driver asked me to pay 150,000 VND for 3 km with the excuse that ‘the waiting time is too long in the morning.’
Before the confusion in picking up and dropping off passengers at Tan Son Nhat airport for tech vehicles, readers Tung nguyen points out many shortcomings:
1. The driver of a tech car enters the airport to pick up and pick up customers immediately, without waiting like a traditional taxi, so is it reasonable to charge a 90 minute parking fee? Although there is a concession for traditional taxis, the Board of Directors should also design a rolling ladder to facilitate the movement of passengers to the new area. Maybe getting off the plane is no longer an airport passenger?
2. After Be and Grab signed a concession contract with the airport, could the management board pick up passengers with a traditional taxi in lane D and be as messy as before?
Explaining the reason that passengers leaving Tan Son Nhat airport prefer to use technology car services instead of traditional taxis, readers ThShitnh Phuc share:
I think tech taxis are increasingly being used by people for their good style of service and affordable prices, not for competing for a seat. I am very supportive of traditional taxis, but I get very discouraged when I use the service.
Yesterday, because I was lethargic after experiencing a 1 hour 45 minute flight from Hanoi to Ho Chi Minh City, I went to the door to call a traditional taxi to go home to Nguyen Trong Tuyen (about 3 km from the airport). However, as soon as he got into the car and announced the destination, the attitude of the taxi driver appeared and he did not turn on the meter.
When I asked why, this person replied “in maintenance”. Upon arrival, getting out of the car, I asked the driver the price of the money, they asked me 150,000 VND for “waiting for a long lap in the morning”. Meanwhile, if you call a tech taxi, the price is just VND 45,000. Since then, I promised myself that there would be no more.
Same point of view, readers KThi Bo report the uncomfortable experience of using the services at the airport:
I took a flight back to Tan Son Nhat on the night of November 15th. Customers were expecting taxis a lot, but for some reason airport staff at the time were preventing a series of taxis from arriving to pick up passengers. They were forced to run away as soon as they settled in. What is the specific cause, I do not know and I do not care, but the situation at that time a lot of people waiting for a taxi with me. Everyone is in quite a rush, so it is very frustrating with this way of operating.
Taking the car out of the airport is quite stressful and not comfortable for me (that’s my personal comment after many trips). The busy and rushed atmosphere makes everyone’s spirits tense, thus sometimes creating unkindness, carelessness and stubbornness of many employees towards passengers.
The airport is treating carriers fairly, but the most important thing here is that fairness for passengers is not satisfactory. “
Sympathize with the changes of the Tan Son Nhat Airport Management Board, however, readers LuisDl2013 DL As a result, traditional taxis can only regain market share if there is a change in service quality:
Coordination to create fair competition is good. Tech taxi companies, if they don’t pay money, take the time to pick up far, pay nearby, it’s fair for both traditional taxis and tech cars. However, it is also necessary to rectify the taxi companies that buy services at the airport so that they comply with the freights.
If you make a mistake, you must fine, cut the contract. Passengers get on traditional taxis but are not served due to the short distance, and the situation of asking for more money is still frequent. If the vehicle is loaded, you should not have the right to refuse to serve the passenger.
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