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Nguyen Manh Cuong, leader of the team that reviewed the case, congratulated Dr. Loi after the conclusion of the inspection – Photo: NVCC
The incident seemed complicated because it happened for a long time, involving many ministries, but when the Government Inspectorate (TTCP) got involved, it only took 15 days to resolve Mr. Loi’s injustice.
Upon receiving notice of the completion of the inspection, Mr. Loi said that his life was “revived” after more than 30 years of “living but not recognized” because the marriage was not registered, the children born could not. Birth certificate, not assigned to the appropriate professional …
“Born” again at the age of 67
In the last days of February, Dr. Loi, dressed in the uniform of an old veteran, went to the TTCP headquarters to await notification of the results of the inspection and review of the complaint, which was exhausted. last 32 years. In his austere face, as if he were much older than his actual age, Mr. Loi smiled happily and said, “I have been unfairly solved.”
According to the record, Mr. Loi was an official of B, after the Unified Committee sent him to study at Bac Thai Medical University (now University of Medicine and Pharmacy, Thai Nguyen University) since 1977. His academic performance was not bad, but due to conflicts with various school officials, his transcript was corrected to disapprove his graduation, and related documents and papers were kept at the school.
After many years of complaints, the Ministry of Health inspected, confirmed that the central agencies and Bac Thai Medical University had to reserve graduation results for him. Then he was selected to work in the Committee for Cultural and Economic Cooperation with Laos and Cambodia or in the Post Hospital, but he was involved in a situation of irony without relevant documents to organize the work.
The reason is that Bac Thai Medical University announced that it had transferred his file, returned to the Vinh Phu Province Health Department and lost his file.
Mr. Loi has repeatedly submitted requests to the Ministry of Health, the Ministry of Education and Training and the Bac Thai Medical University, but they have not been resolved. “Since there is no paperwork, during the following years I was as a person who was excluded from society and went through many difficulties.
As I do not have a home registration book, I do not have a file, so I cannot exercise very basic citizenship rights, I have difficulties accessing social services, even being a civil servant or employee, suddenly excluded.
Even when I got married, I was not allowed to register my marriage because I did not have a home registration book, my children were born without being able to obtain a birth certificate and they had to study at the wrong level … “, Dr. Loi recalled the Hard days.
Fortunately, because he was a soldier, his teammates sponsored him to work in some places, but it was only a part-time job, he did not sign a contract. Former teammates knew how to contribute money to help him build a house in the Hanoi suburbs.
For the past 32 years, Mr. Loi has worked in all kinds of jobs, such as collaborating in journalism, working as a contract at Bach Mai Hospital for a living, and continuing to increase his hope of going for justice.
“Until now, the TTCP claims that my complaints and recommendations are correct and that my documents are still stored at Thai Nguyen University of Medicine and Pharmacy, I was born again at an age close to earth. The material will be restored, but what It is most Valuable to me is the honor returned, “said Mr. Loi.
Put yourself in people’s shoes
Sharing about Dr. Loi’s complaint resolution process, Mr. Nguyen Manh Cuong, Senior Inspector for Department III of Public Administration (the leader of the team that reviewed the case), said that this is a case that lasted many years, many levels but not resolved.
The competent authority has decided that Mr. Nguyen Ngoc Loi is a B officer, a soldier, all agencies know about it, the University of Medicine and Pharmacy, the Thai Nguyen University knows about it, the Ministry of Health, the Ministry of Education. -Duy knows it but still hasn’t resolved people’s complaints.
“Immediately after the Prime Minister’s instructions, the Prime Minister’s leaders asked us to intervene, to do with the mindset of putting ourselves in the shoes of the people and understanding the difficulties they have been through over the last 32 years.
During the subsidy period, after the war, if a person did not have a household record book, or identity verification, or identity card, it was very difficult, it was very difficult to call it unclaimed.
The working group is determined to finish it as quickly as possible and it only takes us 15 days to review, find Mr. Loi’s records, finish writing the case report indicating the responsibilities of the agencies involved ”, analysis by Mr. Cuong.
According to Mr. Cuong, in the process of solving the case, Thai Nguyen Medical University initially gave many reasons, refused to have any kind of document, then admitted that there were more than 30 kinds of papers, finally, there were 57 kinds of papers . .
In which, there are 45 original works that prove Mr. Loi’s identity, learning process, activities, discipline and cancellation of discipline. “These papers have more than enough capacity to restore Mr. Loi’s regime, but Thai Nguyen Medical University has irresponsibility and does not resolve.
The Ministry of Education and Training also relies on the school report, does not directly verify, rejects the complaints and reports to the Prime Minister without grounds for resolution. At this point, Mr. Loi will return to the subsistence regime of school officials, his salary of 32 years until his retirement and other regimes. Thai Nguyen Medical University is the agency responsible for paying for this scheme, because it is the main cause of harm to Mr. Loi, ”Mr. Cuong said.
You need to solve the case directly on the premises.
The deputy director general of prevention of mother-to-child transmission, Tran Ngoc Liem, assessed that the case was resolved in a “quick” time, but still objectivity, prudence and workable recommendations were assured. “During the 32 years that he complained, Mr. Loi limited himself to proposing to fix the regimes and policies that he enjoyed without creating complicated situations that affected his organization or units.
He persisted in pursuing the case and, despite facing many difficulties, continued to work in many agencies. Their way of life is very respectable. Through this case, the authorities must learn lessons to deal with complaints from the base, to avoid prolonged harm to people, “said Mr. Liem.
‘Injustice’ for Dr. Nguyen Ngoc Loi after 32 years of denunciation
