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Many passengers have lost money buying tickets from an unofficial Vietnam Airlines website, but the interface and domain name are only different from an “s”.
Vietnam Airlines warns that several websites appear that are not official ticket sales channels, but are designed with names and domains similar to those of the airline. vietnamairslines there is vietnamaairlines… The interfaces, colors and logos on these websites are designed similarly to the official website of Vietnam Airlines.
“At the same time, these pages are also calculated so that they can be immediately displayed on the front page of the search engine when customers search for keywords about buying Vietnam Airlines tickets,” reported a representative from Vietnam Airlines.
A bogus website with the redundant “Vietnam Airlines” brand “s” is still active. Image: Anh You.
Some customers have been affected. At the end of November, a female passenger went online to search the reservation website for Vietnam Airlines that flies from Hanoi – Da Lat. After displaying the search results, due to her not checking them carefully, this customer clicked to visit the fake website.. Compared to the official website of Vietnam Airlines, the domain name of this website has an “s” inserted in the middle of the word “Airlines”. makes it difficult for customers to distinguish between them. At the same time, this website also has the same interface, colors and booking operations as the official website of Vietnam Airlines.
After that, the customer transferred 4 million tickets and still received the information with the ticket code by email. When the abnormal point is noticed on the booking website, customers check the booking code on the Vietnam Airlines official website but cannot find the result. You also can’t reach the numbers on the booking page. At this point, you found out that you bought the wrong ticket on a scam website.
Similarly, before that, a male customer asked him to book a ticket, so he searched the Vietnam Airlines website but entered the wrong page.. This domain name is inserted with the word “i” in the middle of “airlines”, which makes it difficult for customers to distinguish it from the official Vietnam Airlines website.
This page still allows you to book and pay normally. After receiving the confirmation email and debit account, he waited forever without seeing the flight information to know that he had entered the wrong website.
Vietnam Airlines stated that these websites are not official sales channels or partners of Vietnam Airlines. Therefore, passengers who buy tickets from here will not be guaranteed the benefits, they will be able to buy fake tickets, the tickets will go up …
In recent years, this airline and the authorities have verified and handled many website cases as mentioned above. Page vietnamairlinesvn.com currently inactive, page vnairlines.com has been removed by the owner for signs of infringement of the Vietnam Airlines trademark.
Regarding 2 pages vietnamairslines.com and vietnamaairlines.com, authorities and firms continue to coordinate to verify names, addresses, owners of these two domain names to resolve and manage them in accordance with the law.
To avoid scams, airlines indicate that passengers must access the correct official address or through a mobile application.
Anh You
