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The Hackney Council says it has been hit by a “serious cyber attack,” which is affecting many of its IT systems and services.
The council says it is working with the UK’s National Center for Cyber Security (NCSC) and the Home Office to investigate and understand the impact of the incident.
It is not yet clear what type of cyberattack has hit the city hall or if residents’ data has been exposed. The town hall’s telephone services appear to be working.
In a statement on the council’s website, which is still operational, Mayor Philip Glanville said: “Our focus is to continue to provide essential frontline services, especially to our most vulnerable residents, and protect data, while restoring services. affected as soon as possible.
“In the meantime, some municipal services may be unavailable or slower than normal, and our call center is extremely busy,” he added.
“We ask that residents and businesses only contact us if absolutely necessary, and be patient as we seek to resolve these issues.”
Sky News understands that the G-Suite services used by the city council are still working and staff calling the city council IT support hotline are being instructed to follow the guidance and information in their inboxes.
A spokesperson for NCSC confirmed that it was “aware of an incident affecting the Hackney Borough City Council” and said the agency was “supporting the organization and working with partners to understand the impact of this incident.”
If you want to get in touch with Alexander Martin, you can reach him safely using the private messaging app Signal on +44 (0) 7970376704 or at [email protected]