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Google has suffered a worldwide outage, with reported failures in the company’s services, including Gmail, Google Calendar, and YouTube.
Starting at 11.50 a.m. M. GMT, the outages appeared to have affected the vast majority of Google services, aside from search, which was largely unaffected.
Despite the universal nature of outages, the company’s automated systems reported no issues for any services during the first 30 minutes of the outage, in both consumer-facing tools and developer cloud tools. At 12.25 p.m. M., The company released an update that read: “We are aware of an issue… that affects the majority of users. Affected users cannot access [Google services]. “
The outage appeared to be related to the company’s authentication tools, which manage the way users log into services managed by both Google and third-party developers.
That means tools that don’t work without signing in, like Gmail and Google Calendar, weren’t fully available. Third-party services using Google’s authentication platform continued to be accessible to users who already logged in, but failed when users tried to log in or exit the service.
Services like YouTube completely failed for users who already logged into a Google account, but could be accessed in a “private browsing” mode to view the sessionless version of the site, which continued to work.
The outage severely disrupted services at many workplaces. Google Suite, one of the affected services, handles not only email communication, but also in-office messaging through Chat and Meet services, and actual work through Google Docs, Sheets, and Slides.
Even those using other services experienced problems. Workers who relied on Slack, for example, the Salesforce-owned chat app, could only talk to colleagues who were already online at the time of the outage.
For those who work from home, the outage affected Google’s smart home services, including Google Home smart speakers and Nest thermostats and smoke detectors. While operating in failsafe mode, users cannot access services through an application to change their settings.
