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Local public health leaders in England are demanding greater control over the Covid-19 testing system after circulating a list of complaints about the way it is working and accusing ministers of giving mixed messages about the availability of the tests. tests.
The complaints, seen by The Guardian, have been prompted by fears that a capacity shortage is hampering attempts to quell local outbreaks.
Public health directors want local testing units to be dedicated to the local population rather than available nationally, in some cases to people who live hundreds of miles away.
On Wednesday, Health Secretary Matt Hancock appeared to partly blame the public for the paucity of tests, saying some people were using it in a way that was “inappropriate.”
He said the centralized system, which often suggests the closest testing center is more than 100 miles away, was being overwhelmed by people trying to book tests when they had no symptoms, which he said was contrary to advice. of the government. He said that about 25% of the people who showed up were not eligible for a test.
“I’ve even heard stories of people saying, ‘I’m going on vacation next week, so I’m going to get tested,'” he said. “No, that’s not what the test system is for. We have to be more assertive, I’m afraid, with the rules on eligibility for testing. “
Shadow health secretary John Ashworth accused ministers of “seeking to blame people for simply doing what they were advised to do.” On July 21, Hancock had said: “If in doubt, get tested for coronavirus” and that “anyone who needs a test can get tested.”
Ashworth said: “With the children returning to school and thousands returning to the office, it is obvious that additional testing capacity would be needed. The fact that the ministers did not plan is even more astonishing incompetence. “
Extraordinary examples of delays and anecdotes about people being sent to testing centers far from their homes continued to emerge. On Wednesday morning, people who logged into the NHS Test and Trace website were again faced with the message: “This service is currently very busy. More evidence should be available later. “
There were many more complaints from the public about the shortage of tests. The family of a five-year-old boy with symptoms was told there were no test appointments available until Sept. 17 and that there were no home test kits left, the boy’s grandfather told The Guardian. They have been told that the whole house must be isolated and that the child cannot go to school for 14 days.
In Walthamstow, east London, residents were offered tests in Newport, south Wales, a 320-mile round trip.
The daily struggle for community testing has also raised concerns on the NHS about additional pressures on their services, with many callers giving up the dedicated 119 helpline number to obtain a test and calling the general number 111 NHS. In other cases, people have gone to their GPs.
There is also evidence that some test stations may have been providing tests to asymptomatic people. A father from East London reported that he took his symptomatic son to a test drive site and the site staff strongly urged him and his other son, who was also in the car, to take a test despite the fact that they had no symptoms.
Sarah-Jane Marsh, director of testing at NHS Test and Trace, apologized Tuesday for the situation, saying lab processing was “the tipping point.” But frustration is mounting among local health officials.
“I’m not interested in an apology,” said a senior director of public health. “I want you to stick your finger out and solve this mess or hand it over to us and get out of the way. The testability problem was completely avoidable. Hancock was the one who said to go and get tested, there are many tests. It’s getting more and more chaotic. “