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Perhaps it was unavoidable: pre-orders for the PlayStation 5 have been a bit messy, and resellers are taking advantage.
Pre-orders for the PS5 launched late on Wednesday night UK time, before Sony officially announced that they had started. This sparked a fight among those desperately trying to secure their pre-order. As retailer websites reeled under pressure from the online horde, the victors took to social media to celebrate, while the defeated were left deflated, hoping for better luck in the weeks ahead.
Now, just a few days later, the next step in the console pre-order dance has been taken: concern about canceled pre-orders, warnings from retailers about delivery on launch day, and resellers laughing all day long. I walk to the bank
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Let’s start with Amazon, which has emailed some who have reserved a PS5 to warn that the retail giant may not be able to get a PS5 for launch.
Amazon has sent an email saying that PS5 orders may not arrive on the launch date due to high demand. pic.twitter.com/xip55XEwYD
– Wario64 (@ Wario64) September 18, 2020
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Even Geoff Keighley, PlayStation news extraordinary, is not immune.
Amazon just informed me that I may not receive my PlayStation 5 pre-order on launch day due to the? High demand ?. pic.twitter.com/3S1ZqmhWKa
– Geoff Keighley (@geoffkeighley) September 18, 2020
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On these shores, social media is flooded with complaints from angry customers who couldn’t get a PS5 pre-order or who thought they had one but didn’t. Argos has been criticized for its online system. A successful pre-order from Argos is based on the receipt of an email confirmation within two hours of placing the order. If you do not receive this email, you will not receive your pre-order. It seems there were quite a few people who did not receive this email, even though they went through the entire process online.
If you have not received an email confirmation within two hours of placing your order, your order will not have been processed correctly. Don’t worry, Argos will not have made a payment and this pre-authorization will be automatically canceled within 24 hours.
Thanks -Mani
– Argos (@Argos_Online) September 19, 2020
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On HotUKDeals, users reported receiving pre-order cancellation emails from online retailer Very. “Unfortunately, due to extremely high demand and limited availability, your order has been canceled,” reads the email, as reported by user Grudz90. “We apologize for any disappointment caused.”
“… I delayed any other pre-orders because I thought it was ordered,” Grudz90 said. “Now I miss everyone else. I will never use Very again.”
PS5s are in high demand, that’s for sure. The console is currently the number one bestseller on Amazon. Pre-orders evaporate as soon as they are available. And so we have resellers who are taking advantage of the situation, as they always have, and probably always will.
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UK EBay has 1804 results for PS5, with “guaranteed” pre-orders ranging in price from the outrageous to the downright ridiculous. Of course, we should look at the successful auctions to see what the PS5 is going for on eBay. Here’s one that costs £ 750.00. Here’s another one that costs £ 700. There are more somewhat suspicious confirmed sales that are much higher. Here’s a pre-order from Argos that sold for £ 7,069.69. For reference, a PS5 should cost £ 450.
The situation is so bad that the general press has noticed. I’ve seen eBay / PS5 pre-order stories on national newspaper websites, and they focus on the “player fury” angle. Those who have been lost so far and who do not want to pay more than expected on eBay are now in debt to stores that receive a new allocation of stock and are then lucky enough to get one when they go on sale. Amazon says the PS5 is currently unavailable. The same goes for GAME. It’s a similar situation in most stores right now.
Perhaps the best opportunity is to simply go to a store on November 19 and try your luck. But with a second wave of coronavirus upon us, will the stores be open then?
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