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A single mother quit her job at Hermes because she felt like she was “dying inside” as she was tasked with delivering a staggering 100 packages each day.
Lori Addison-Simmons, 45, said she “gritted her teeth” to continue her work at Hermes as a single mother who needs to support her two children.
But she described feeling “depressed and anxious” and being like a “robot” while working for the delivery company, which she joined in January, StokeonTrentLive reports.
Lori loaded her car into the company’s Fenton depot at 9 a.m. and worked flat out to complete her delivery run in Longton and Dresden at 6 p.m. six days a week.
The courier described how he changed cars five times during his year-long employment with the company.
But what distressed her most was that she had no time to be there for her two children.
Lori said, “I was late coming home. My daughter is going to high school and she was getting in and I wasn’t going to get in until 6 in the afternoon.
“It wasn’t fair to her and when she was home she was too tired to do anything.
“The job is supposed to fit you and your circumstances. But there was a day when I had 137 items and I got a call to say that there were another 56 in my career. My car was already full and yet I needed to get back to the deposit to collect another 56.
“The maximum I had in the house would be about 90 plots. That includes large boxes and packages. He took over my living room once. “
Lori says they paid her for each item delivered. It was 50p per package and £ 1 for heavier packages.
Things came to a head last month when his vehicle broke down, with 140 packages in his car. He took cover to deliver some of the packages and was faced with having to carry the rest on foot.
Lori added: “They told me they had to go out that day. But I couldn’t walk them because some of the streets were right at the top of Abbey Hulton. I was not doing that.
“I had given them almost a year of commitment and I couldn’t take it anymore.
“I loved the job because I loved the clients. They were the ones that kept me going, but I felt like a number.
“Sometimes customers don’t understand how pressured we are and when I went out to deliver I put on a smile and made a joke, but sometimes I was dying inside because I was so upset.
“During one of my rounds I had a breakdown in my car and I felt fed up and ignored.
“I am a very sociable person and I like to chat at the door but with that job you were under so much pressure that you felt like a robot. I was not feeling myself and was getting anxious, fed up and depressed.
“Every time I went to the warehouse, you were faced with all these package cages and you had to take them out. If you can’t put them in your car, then they went home, unloaded them, and returned to the warehouse.
“I clenched my teeth to continue working because I am a single mother and I needed to work.”
StokeonTrentLive has contacted Hermes to request a statement about Lori’s work.
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