PS5 Launch Day: Stock issues and website outages spoil the arrival of the new PlayStation console



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The PlayStation 5 release date has arrived, but it has been marred by frustrated fans, stock shortages and store outages, as well as new gaming experiences.

The new PlayStation includes a variety of new features, such as a redesigned controller, as well as greatly improved specifications that allow for 8K gaming and the near-total eradication of loading screens. Reviews, even in The independentThey have been effusive in their praise for the performance and power of the new console, even as they noted its unusual and unusually large design.

The console quickly sold out when pre-orders opened in September and has continued to be in short supply ever since. When the release date came, many expected the new consoles to go on sale online, and they were only being sold online, due to coronavirus lockdowns, but stocks were very short.

The PS5 tagline is “The Game Has No Limits,” and the many fans who received their new PlayStations on launch day no doubt enjoyed discovering the ways it was true. But the vast majority of fans, who were stuck without a console or an easy way to buy one, found themselves severely limited.

Perhaps there were no more perfect illustrations of frustration and confusion than the Curry saga. The company had promised it would have more PlayStations by 9 in the morning; when that time came, he said the launch had been delayed until later in the day; He then finally admitted that he would be out of stock after all, and that fans should keep an eye out for him going forward.

Throughout the day, fans flocked to certain websites as rumors of stock updates soared across the internet. Amazon had indicated that the new consoles would arrive at noon, for example; When that time came, the retailer’s listing page went down, and when it reappeared, it was already sold out.

That search for new consoles regularly broke those websites as they struggled to keep up with demand; some were forced to put customers in special queues, and others just got off. John Lewis’s website, for example, was not accessible for the entire morning, meaning that no one could buy any of his products, not just the PlayStation 5.

Some even looked further. Amazon Germany became a particular focus of enthusiastic UK fans who had heard that the store might be more in-stock than retailers in its home country, but the story was largely the same, even if the language didn’t. was.

There is also no clear indication that any of the issues will be resolved in the near future. Sony has said more consoles will arrive “until the end of the year,” but Microsoft said earlier this week that it did not expect Xbox supply to match demand until possibly April, and there is no reason to think the PlayStation will. different.

Even those who managed to reserve it were affected by stock issues. Game said it would not be able to order all consoles on the launch date, blaming the large size of the console and its box for causing problems with deliveries. Some of those who succeeded expressed confusion about how to turn it off or how to place the discs.

The console is still the biggest tech launch of the year; While it’s unclear how many of the PlayStation 5s were sold, or how many wanted one, the numbers are evidently huge. And problems are likely to be forgotten in the future, when the supply shortage is fixed and gamers can finally get their hands on the widely praised console.

But the troubles meant that one morning that could have been the conclusion of years of preparation by Sony and months of excitement among fans actually turned out to be just the beginning of a desperate search for a new PlayStation 5.

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