TUI cancels all flights and holidays from England and Wales during closure



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TUI has canceled all flights from England and Wales as of Thursday 5 November.

The news comes after England is scheduled to enter a second lockdown from the same date, and this will include a ban on international travel.

Meanwhile, anyone currently living in Wales cannot travel abroad unless it is for a ‘reasonable excuse’ (a vacation does not count).

In a statement on its website, TUI explained that it will not operate any flights or holidays departing from England or Wales until December 2, 2020, when the England lockdown is expected to end.

The company said all affected customers will be contacted and offered options that include a booking incentive to modify their vacation, an ATOL-protected refund credit memo with a booking incentive, or to cancel and receive a full cash refund.

TUI canceled all flights from England and Wales during the shutdown

Under the new blocking restrictions, the government has banned holidays abroad, as well as overnight stays and holidays away from main residences in England (you can get full details on the government website).

There is no international travel ban for those living in Scotland, although residents are urged to avoid booking holidays, as travel restrictions could change on short notice, including quarantine rules.

TUI full statement

“Following the recent announcement by the UK government of additional restrictions, TUI UK will not operate flights or holidays departing from England and Wales from Thursday 5 November to Wednesday 2 December 2020 inclusive.

“Affected customers will be proactively contacted, in order of departure date, and offered the option to modify with a booking incentive, receive an ATOL-protected refund credit note with a booking incentive, or cancel and receive a full cash refund.

“All TUI holidays between Monday, November 2 and Wednesday, November 4 must operate as planned. Customers traveling before Thursday can modify their holiday to a later date free of charge. Customers who are on vacation can Keep enjoying your vacation as planned.

“As current regulations have been implemented in England and Wales only, all holidays leaving Scotland will continue to operate as planned, unless customers are proactively contacted and instructed otherwise.

“We would like to thank our customers for their understanding.”



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