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Dentists have warned that patients are in extreme pain and need urgent treatment as emergency facilities are overwhelmed by high demand during the coronavirus blockade.
In England, routine dental appointments have been largely canceled since March 25 to reduce the spread of the coronavirus, and dentists were only able to offer advice and prescriptions over the phone.
For emergencies, NHS 111 or your dentist may refer patients to urgent care dental centers at regional centers that have been established throughout England.
However, according to hundreds of reports from dentists, dental nurses, and patients sent to the Guardian community team, a combination of high demand and lack of personal protective equipment has caused severe delays at these centers, leaving people with broken teeth, abscesses and severe toothache that cannot be treated face to face.
Some patients have difficulty eating and sleeping despite trying multiple rounds of antibiotics, and for many others the existing problems are becoming more serious due to the lack of treatment caused by the closure of normal dental services.
Dr. Mojtaba Dehghanpour, a private dentist in Kent, said: “Toothache and ear pain are two of the worst types of pain, and people have suffered for weeks. In dental centers, they have to prioritize the worst cases and only treat really serious things that should not [be allowed to] reach that level to start. “
Regulations are making patients and dentists desperate, Dehghanpour said. “A friend of mine who is a dentist had severe toothache for over a week, so he went into his office and got his own tooth drilled.”
In West Sussex, Brian Haddock, 67, had to make a total of 26 phone calls to his dentist, the triage dentist, and an emergency center before they could see him for “excruciating pain” that had left him without sleep. During two days.
When he was referred to a newly opened center in Brighton three days later, he was told he needed root canal treatment, but since the procedure would take more than one trip to the dentist, the center could only extract the tooth.
“It is one of my main molars that I use to chew, but in an emergency, we do things that we would not normally agree with,” Haddock said.
Despite anecdotal evidence from centers saying they can only extract teeth, this is not stated in their guidance given by the NHS, although it states that aerosol-generating procedures should “be avoided unless absolutely necessary.”
A dental nurse at a center in Yorkshire, who asked not to be identified, said her center had been booked by 111 NHS patients each day and that staff were unable to treat referrals by her dentists.
“We were seeing four patients a day, now we are seeing 20. There is no clear guideline on what to use when and what conditions we should and should not treat. We are having to invent systems,” he said.
Like many healthcare professionals, the nursing facility has experienced a critical shortage of PPE. “We have been without proper visors for two weeks. We are wearing reusable gowns, masks and aprons,” he said. “We remove the aprons after each patient, but not the disposable gown.”
It has also been recommended to check the temperatures of people entering the center, but they have not been given a thermometer to do so.
The nurse said the situation has left her team feeling “invisible,” adding that three dentists had quit their center since the closure began due to concerns about the facility’s management.
There are only 423 emergency operating centers in England, compared to 9,000 dental offices. With hard-to-reach centers, dentists have been instructed to follow a “triple A” procedure, offering advice, pain relievers (pain relievers) and then antibiotics.
Many dentists are concerned about overprescribing antibiotics. “Throughout my dental career, I have always been told that if someone has toothache that does not cause facial swelling or an abscess, antibiotics are not prescribed,” said Dehghanpour. “It is not effective and there are risks related to antibiotic resistance.”
Referrals for patients who must be seen at many emergency centers must come from NHS email addresses, which many private clinics do not have.
“Many private practices do not have [emails] Still established, and some dentists rely on calling friends who have emails from the NHS to refer patients to them, “said Dr. Elaine Mo, a dentist who works at multiple practices in London.” Some sites are much stricter than others. , is different according to which one “.
The British Association for Private Dentistry was founded in response to government shutdown dental measures. The BAPD described the patient’s suffering as completely unnecessary, and said that the dentists had been operating with regular PPE for three months before closing and that with “a few small improvements” this would be enough to get them back to work.
“Our practices are rigorously evaluated and evaluated by the Quality of Care Commission and we are a safe environment for our patients and our teams,” said a spokesperson.
The British Dental Association said dentists could treat far fewer patients under what it described as the “new normal” after closure restrictions are eased.
“A drag on heels in government has left an urgent care system in chaos and thousands of unclear practices if they have a future,” said BDA President Mick Armstrong. “The current situation is bleak.”
An NHS spokesperson said: “While routine dental services were paused, as part of the overall response to reduce the spread of Covid-19, NHS dental practices have worked together with regional NHS teams to establish centers for emergency dental care across the country, with more than 400 of these centers now open so people can get prompt care when they need it. “