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The complete last minute statement from the Ministry of National Education (MEB) is as follows;
“On Tuesday, September 22, 2020, the public was asked for information about the technical problem encountered when accessing the EBA Platform and the EBA Live Course.
Depending on the density of concurrent users, access issues encountered by some users intermittently between 08:30 and 12:00 were quickly resolved with improvements made without wasting time.
With the innovations in the live lesson schedule implemented as of September 22, the number of live lessons a student can teach during the day has increased dramatically. With this application, in addition to the TRT EBA TV broadcasts, it is intended that students carry out almost all of their daily curriculum interactively with their teachers through live lessons. Because it is the first day of the application, there has been a density of concurrent users. The detections on the situation derived from the simultaneous use were made instantly and the improvements were applied the same day. In this context, the “Quick Switch” function has been improved, allowing the student to easily access the system up to 30 minutes before the start of the lesson and participate directly in the live lesson.
Furthermore, EBA, which has reached very high usage traffic with the opening of the new period, is exposed to cyberattacks, attracting global attention and its quality of service may suffer. According to the reports of DDoS (Distributed Denial of Service) attacks, it was observed that more than one cyber attack occurred during these hours. As a result of the prompt understanding of this situation and immediate interventions, the EBA Platform and the EBA Live Course system continued to provide normal service within 2 hours.
The EBA systems are monitored 24/7 with the control center and the necessary interventions are carried out for the uninterrupted provision of the service. Despite the similar intensity of use on the afternoon of September 22 and September 23, our students, parents, and teachers are served without any problems.
We respectfully present the information to the public. “
SOURCE: NEWS7
