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The Ministry of the Interior determined the circular that the shopping centers (AVM), whose activities were suspended and reopened, within the scope of the new type of corona virus measures (Covid-19), sent to the 81 provincial governments on May 11 .
According to the circular containing the procedures and principles determined as a result of the evaluations carried out with the Ministry of Health and the Ministry of Commerce, shopping centers may operate between 10:00 and 22:00, employees and customers must wear masks. Dirty or wet employee masks will be replaced. Those who do not obey the mask rule will not be taken to the shopping malls.
Security guards in shopping malls will wear the mask, goggles, or face shields called “visors.” At the entrance to the shopping centers, the fires of citizens and employees will be measured, and people with fever over 38 degrees will go to the health institutions.
It will be essential that customers buy and leave the mall as soon as possible. Customers can stay in the mall for a maximum of 3 hours.
Customers who will have to follow the social distance rule will be warned not to stay in the mall for long.
In addition to the common areas of the shopping malls used to sit, wait and rest, all chairs, armchairs and tables in restaurants, restaurants and food and beverage areas will be removed.
Within the Ministry’s circular on March 21, restaurants and restaurants within the shopping center may serve as “to go” or “to go” services.
Social distance warning signs will be drawn at one meter intervals for customers waiting for their orders on the “food and beverage” floors of shopping malls. Social distance warning signs will be located in places such as consulting, entrance to the workplace, payment point at intervals of one meter.
The activities of the aforementioned workplaces in shopping malls will not be allowed due to the continuous implementation of restrictive measures for businesses such as playgrounds / centers, cyber cafes, giant distributors, cafes, cinemas, sports centers, Turkish baths, saunas and work places.
Collective events such as concerts and shows in shopping centers will not be allowed, hairdressers, hairdressers and beauty salons will serve within the framework of the determined rules.
Elevators can only be used by people with special needs, and the areas where people must stop to maintain social distance in the elevator will be determined by landmarks with a distance of at least one meter between them.
Find addresses of clients and inside the building from their location
The digital touch guide systems, which act as guides on how to go to another place (store, parking, baby care room, consultation, elevator, etc.) will be closed.
Car wash service and valet service will not be provided temporarily in shopping malls, while masjids will not be used until the calendar determined by the Ministry of Health.
NUMBER OF CLIENTS TO TAKE IN SHOPPING CENTERS AND WORKPLACES
After removing the areas that are not accepted as customers from the total construction area of the shopping malls, customers can be admitted in areas where active customers / visitors can be accepted, with one person for every 10 square meters at the same time.
Workplaces in shopping malls will be able to accept customers in a total sales area of 8 square meters, including customers and employees.
According to the architectural projects approved for the shopping centers by the municipal zoning directorates, the management of the shopping center will be notified of the number of customers that can be found at the same time in the area of active use of the shopping center and the number of people who they can be found for each workplace at the same time.
By the mall’s management, the total number of customers that can be accepted into the mall at one time will be posted in places that are visible to everyone, and this information will also be available on the mall’s web pages. Placards, posters, or signs will be placed at the entrance to the workplace in the shopping center indicating the number of customers who can be accepted into the workplace at the same time.
Depending on the number of clients that can be present at the same time, the administration of the shopping center will establish the system that will manage the entrance-exit of the shopping center, and when the number of clients within the maximum reaches the maximum, the client / visitor will not will be accepted. In addition, to avoid the possible density that may occur at the entrance doors, a signage will be made on the ground, indicating the social and visible distance for all at least one meter intervals.
Measures will be taken to avoid mutual contact of customers at the entrances and exits of the mall, customers will be allowed to enter from one address and leave one address as much as possible, and address markings will be made for this purpose.
CLEANING AND HYGIENIC MEASURES
To ensure personal hygiene and cleanliness standards, hand sanitizers will be kept in the shopping center and at the entrance to workplaces. Disinfecting spray systems (applications such as disinfecting tunnel, etc.), which are not recommended by health authorities worldwide due to their toxic effects, cannot be used in shopping malls.
Frequently touched surfaces such as revolving doors at the mall entrance and escalator strips inside, door handles, handrails, and elevator buttons will be cleaned every three hours and will be provided the necessary disinfection.
The floors of workplaces, especially the common areas in the mall, will be cleaned daily with water and detergent, and attention will be paid to cleaning frequently touched surfaces. In this context, the use of disinfecting materials necessary for the disinfection process will be provided. Banners for using sinks and masks suitable for toilets to use disinfectants to clean sinks and toilets in shopping malls.
It will be hung.
HAND DRYING MACHINE WILL BE PROHIBITED
The use of hand dryers in shopping malls will be banned and disposable paper towels will be replaced. Liquid soap will be used on toilets and taps, and liquid soap units will be provided with photocells if possible to reduce contact as much as possible.
The system required to open the main entrance and exit doors of the toilets without touching them will be installed as soon as possible. The necessary disinfection will be provided by cleaning the computer keyboards, the phone and other device surfaces in the workplace with disinfecting materials.
The workbench and payment terminal that clients will contact or will contact at workplaces will be cleaned and disinfected after each client.
The intense contact surfaces of ATMs will be cleaned hourly
Vehicles such as wheelchairs offered by shopping malls for use by patients and people with special needs will be properly cleaned after individual use.
The hand sanitizer will be placed in the ATM areas used by many customers in the mall, and posters will be placed to warn customers of using the hand sanitizer without touching the ATMs. Additionally, the highly contacted surfaces of ATMs will be cleaned every hour.
Indoor air will not be used in the ventilation systems of shopping malls, ventilation will be provided with 100% outdoor air. Air curtains at the entrance doors of shopping malls will definitely not be operated.
Other than central ventilation systems, air conditioning systems will not be used. Ventilation will continue at night, when the building is not in use.
Checks and replacements of the ventilation system filters will be carried out regularly. During filter replacement, the mall staff will wear N95 / FFP2 masks, gloves, and face shields, and the removed filter will be discarded by a double bag. In addition, shortening the normal cleaning periods of air handling units will be important at this point, and people will not be allowed to pass through where dirty air is released.
MEASURES FOR BUSINESS
The handheld antiseptic will be kept at the entrance and the workplace safes and occupancy status will be checked periodically. In the event that there is a specific number of clients in the workplace, materials such as a simple red cord / ribbon, a plastic pontoon that can be hung on both sides of the front door will be kept in the workplace. to prevent the entry of new customers, or an alternative system that serves this purpose.
In order to protect the social distance rule, customers who will wait outside the workplace will receive a mark on the floor at least one meter away. Workplaces in the mall will also comply with the rules to be published and posted regarding their own sectors. Customers will be reminded not to remove masks in the test cabinet.
USE OF TEST CABINS
It is essential not to use the test booths, and if necessary, each customer can use the test booth for up to 10 minutes, and the booth will be ventilated after the customer leaves and frequently used surfaces will be properly cleaned .
In more than two workplaces to guarantee the necessary ventilation.
Test booths will be used alternatively to ensure the use of “a full empty booth”.
It will be noted that the European Center for Disease Prevention and Control and the United States Centers for Disease Control and Protection do not recommend the application of ultraviolet rays to tested products due to their harmful effects on human health, And this process will not apply in the workplace.
There will be no promotions of test products (especially makeup materials, etc.) that allow the same product to come into contact with different people, the use of test products may not be used directly by customers, these products will only be used , tested (test / trial perfume, etc.) by employees.
While waiting in line in front of the cash register, the places to stop will be marked with at least a meter of distance between them. Remembering that the customer can make contactless payments with the card, payments will be avoided as much as possible.
MEASURES FOR EMPLOYEES
In addition to the measures that the administration of the shopping center must take in accordance with the Occupational Health and Safety Law No. 6331 and the pertinent legislation, the status of Covid-19 of employees at risk, the material that will be used, taking into account It accounts for all the effects of the epidemic, such as the mode of transmission, speed, and effects of the disease on those with chronic conditions. , supply and use of tools and equipment
The commission will carry out or commission an assessment of the threat of risks in terms of health and safety at work, which will include the administrative structure, the need for allocation, which will arise from the responsibility of the form and the precaution, systematic audit and follow-up, Covid-19, in terms of health and safety at work.
The necessary protective materials and equipment for the work personnel will be provided by the work places.
It will be ensured that staff who are diagnosed with Covid-19 or are on follow-up are not employed for at least 14 days. Among the working staff, those with symptoms of illness such as fever, cough, runny nose, shortness of breath will be directed to the appropriate health department immediately.
The management of shopping malls, especially for contamination, effects, precautions to take of Covid-19, hand hygiene, use of a suitable medical mask, changing the mask in case of humidity or contamination, paying attention to cleaning hands while wearing the new mask. The necessary training will be given.
Staff will be guaranteed to comply with the rule of protecting social distance and wearing a mask in rest areas. Meals of staff working in shopping malls and workplaces will be distributed in the form of food, food presentations will be made with disposable materials.
Mall administrations will be monitored, monitored and monitored for compliance with their outbreak measures, and identified nonconformities will be eliminated. For this purpose, “coronavirus officer / officer” will be determined for each shopping center. Coronavirus officers will monitor the steps that will be taken and taken in the workplace hourly, fix problems, and report to mall management on additional steps to take, if applicable.
The measures taken by the coronavirus officer (s) (with the daily audit charts for each measurement area, especially the control of hygiene and cleaning measures taken) will be recorded with daily charts that will be presented when necessary .
Theoretical and practical training will be provided to the security, health and cleaning personnel in charge of the shopping center on new job definitions, measures taken within the scope of the corona virus and what to do.
AUDIT TO COMMERCIAL CENTERS
The provinces will establish a commission of 5 people, which will include public health experts and mechanical engineers, and it will be verified if the shopping centers comply with the rules established in the fight against Covid-19, this audit will be carried out at least once per week.
Governorates and district governorates are responsible for the activities of shopping malls after May 11.
will make the necessary decisions in accordance with the rules established by the Ministry of Health and the measures specified in the letter from the Ministry of Health, in accordance with articles 27 and 72 of the General Health Law.
It will be ensured that the application, especially the inspections, will be carried out completely within the specified framework. Administrative fines will be imposed in accordance with Article 282 of the General Sanitary Law to those who do not comply with the measures, the necessary judicial procedures will be initiated within the scope of Article 195 of the Turkish Penal Code regarding behaviors that constitute a crime of conformity. with the relevant articles of the Law.
Today shopping centers, hairdressers and barbers are opened.
