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Although the Energy Market Regulatory Board (EMRA) adopted the package of quality legislation consisting of 1 Regulation and 4 Procedures, which includes the rules that all distribution companies must comply with, the long-awaited regulation of consumer services it has also been open to public opinion.
EMRA President Mustafa Yılmaz said: “Our red line in both regulations is quality of service and consumer satisfaction. In this new period, companies that compromise quality and cause consumer victimization will face severe penalties ”.
INTERRUPT EDIT
EMRA President Yılmaz said that the electricity of consumers over 65, disabled consumers, families of martyrs and disabled warriors / veterans cannot be cut off for 3 months due to debt.
Mustafa Yılmaz stated that electricity cannot be cut on Fridays, official and religious holidays and on the eve of these holidays, “When a construction is completed, the distribution company that does not prepare the electrical infrastructure will be punished. Electricity distribution companies that do not improve the number and duration of the outage will be fined, “he said.
THE TIME HAS ARRIVED IN OCTOBER
In October, the price of electricity used in industry, businesses and households increased between 5.6 percent and 5.7 percent.
Electricity increased from 71.02 kuruş to 75.10 kuruş, including all taxes, stocks and funds. Electricity increased by 14.98 in July 2019 and 14.9 at the end of September.
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