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Tourism Minister Revealed to the public that he reserved a room through the “We travel together” project to postpone the stay from 6 to 12 months due to the COVID-19 situation and ask the hotel operator to return the money to the travelers who book their rooms in the closing area.
Today (December 24, 2020), Mr. Pipat Ratchakitprakarn, Minister of Tourism and Sports, revealed that he will be speaking with General Prayut Chan-o-cha, Prime Minister, together with Mr. Arkom. Term Pittaya Paisit Minister of Finance to consider opening a room in the project “We travel together” with 1 million additional rights, which is expected to open to use the rights in the project we travel together a new round Before the New Year as gift to people.
“We travel together” can stay from 6 to 12 months.
As for the current COVID-19 situation, it is a concern for residents who have reserved rooms and made payments. The Tourism Minister affirmed that from the discussions with the hotel association There is consensus that the trip is willing to postpone 6-12 months for this matter, the Ministry of Tourism will notify the Ministry of Finance again
Ms Marisa Sukosol Unpakdee, president of the Thailand Hotel Association, said the association prepared to provide such guidelines to approximately 1,000 hotels in the network, totaling 150,000 rooms, insisting that customers would postpone their trip. Or turn it into a digital gift. Also, hotels are not encouraged to seize money that customers have already paid for their bookings from customers who cancel their trip.
Regarding the number of customers requesting to postpone their trip for the new year We are now back in the process of collecting data for clarity. For customers who book through online platforms or OTAs like Agoda, they must initially postpone their rights through that OTA. The OTA then needs to contact the hotel again to see how to do it.
Refund of hotel reservation fee, closing area
While the project site “We travel together” requested the cooperation of hotel operators. Consider reimbursing a traveler who has paid for it. But there is a need that you cannot travel to stay. In the following cases
1. Tourists booking accommodation In the area where the closure was announced
2. Tourists from the area where the closure was announced Booking accommodation in other provinces
The operator of the hotel accommodation. You can consider forms of refund for tourists, such as refunds or credit etc.
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