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TQM improves the service with “TQM 24 Smart Services”, insurance to choose – buy – pay – claim – receive service
And we launched Tele Health Consult, a health consultation service through LINE TQM Insurance Broker.
TQM Corporation Public Company Limited by TQM Insurance Broker Company Limited or TQM launched a new service “TQM 24 Smart Services” to increase customers’ confidence to buy, pay, receive insurance policies, notify and receive Other services From more than 40 companies insurance in a complete package Through LINE TQM Insurance Broker, responding to the distancing social lifestyle. Along with the services of the Omni channel, chat and call the staff 24 hours in real time, in addition to the Tele Health Consult service, providing health advice from a team of medical professionals through “TQM 24 Smart Services” revealed that after the Product insurance, Covid has more than 1 million insurance clients with more than 80% of their insurance policies purchased online. Enter a new dimension, unlocking traditional sales and services, ensuring that insurance is at your fingertips.
Dr. Anchalin Phannipa, President of TQM Insurance Broker Company Limited, revealed that TQM has a clear goal in creating a digital platform. By using technology to continuously develop products and services Under TQM Digital’s strategy of developing the Bot channel in real time, customers can buy insurance through chat with automated systems or Bot for 24 hours and also start the development of Insurance purchase systems as a gift to themselves or their loved ones through the system. Insurance gifts on online platforms and websites
“From continuing to market through digital strategy in the past In combination with the situation of Covid-19, it is possible to see the behavior of consumers who buy Covid with TQM through the TQM Digital platform
“Facebook and website line”, which is a very high order through online channels. It is a way to further develop the new sales and service operations ‘TQM 24 Smart Services’ on the TQM Insurance Broker line https: / /lin.ee/36WqybQ. In real time, 24 hours a day, which is the most accessible and convenient way for consumers to use today. TQM 24 Smart Services is a service that combines offline and online. Customers can choose to chat with Bot, chat with employees, or call to speak to payment methods for customers to choose by cash and credit card. Including after-sales service Both review the insurance policy Apply for all insurance purchased with TQM. Find garages to make it more convenient for customers. This service will fully understand and access the lifestyle of consumers during the period of social distance. Although they had to be separated, TQM did not stop providing customer service. “
For Dr. Naphat Nanphanipha, Executive Director of TQM Insurance Runs
Broker Limited added that Consumers can trust TQM services because TQM has been with Thais for over 60 years. For sales, TQM is the insurance product hub for more than 40 leading insurance companies. There is a product development team that uses Big Data to analyze product development for customers to choose from among many formats. And have exclusive insurance that only TQM sells, including car insurance, cow insurance, health insurance, accident insurance, home insurance, and life insurance.
More recently, TQM has designed a special product “Safe for Flu and Mosquito-borne Diseases” to match the situation that Thailand needs to be aware of is Dengue and Influenza. Statistics in 2019, Thailand found more than 100,000 dengue cases and more than 300,000 influenza with knowledge of the risk for Thais. TQM has teamed up with insurance companies. Design coverage for only 1 insurance policy, but cover 2 diseases, which are mosquito-borne diseases, such as dengue, Zika virus, encephalitis, JE Chikungunya, and malaria and ABC flu. Baht coverage up to 50,000 baht. Click for details at https://bit.ly/2VjJ4IF
And launching the additional service Tele Tele Consult, the first insurance broker in the country to provide this service. It is a consulting service by a team of more than 400 doctors who will give you a preliminary diagnosis. Therefore, some clients do not need to see a doctor in the hospital. Save time and money.
Initially, Tele Health Consult will be available through TQM 24 smart services. With customers who buy Covid insurance, free consultation at Covid AND have a special campaign with customers who buy health insurance this April – July Also You will receive other free health consultations.
Customers can also inquire and purchase insurance with TQM on other online channels, including Facebook https://www.facebook.com/TqmBroker/, the website www.tqm.co.th, and Application TQM Beside http: // onelink. .to / tqmbeside or call 1737 24 hours a day.
# TQM24 # TQM24Smartservices #LineTQMInsuranceBroker
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