Quick!! Dtac clears up NBTC this afternoon in case ‘half of each’ system of record crashes



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Mr. Sharad Mehrotra, CEO of dtac

Quick!! Dtac cleared the NBTC this afternoon in case the ‘half of each’ record system was broken with compensation

Journalists reported that on December 16, 2020, the Ministry of Finance opened the registry for each semester of the 2nd phase (Phase 2) starting at 6:00 am. There are 5 million people registered at 8:00 am It only takes 2 hours, the public has completed the registration, causing the registration system to shut down immediately. Who’s Exam Registration System at www. half. com is not a problem.But I ran into a problem sending the OTP verification code message, which caused many people to be unable to register. As for the wallet app that has an app crash issue Now some people have gone back to using normally.

Click read So many problems! Krung Thai Care-dtac collapsed OTP Phase 2 half per person does not arrive: application crashes, cannot be entered

Recently dtac cleared the case by stating that Last morning Some dtac systems This includes 1678 call center system, dtac app, message reception, OTP code, recharge payment, outage. As a result, dtac customers are unable to use this service, which currently offers prepaid, IVR, USSD, OTP service that you can return to service as usual. While some services may still be available Including dtac application still crashing Dtac is working to fix the system so that all services can be returned as quickly as possible.

Dtac understands the situation that happened and the impact on customers. And apologize here

Dtac is ready to take responsibility by announcing more compensation measures for affected customers.

Journalists reported that on December 16, 2020, the Ministry of Finance opened the registry for each semester of the 2nd phase (Phase 2) starting at 6:00 a.m. 5 million people registered at approximately 8:00 am It only takes 2 hours The public completed the registration, resulting in the immediate shutdown of the registration system. That exam Registration system activated www. half. com is not a problem.But I ran into a problem sending the OTP verification code message, which caused many people to be unable to register. As for the apps in the bag having problems, the app crashes. Now some people are back to using normally.

The reporter reported that at 2:30 pm, a representative from dtac will explain in the event that half of the project’s registration system fails. To the NBTC board at the NBTC office.



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