Half per person Phase 2: Some registrants claim lost rights after the “dtac” system fails.



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A person with a cell phone
Caption,

A housewife from the company woke up and waited for registration at 4 a.m.

5 million people registered for each half of the second phase, less than 2 hours after the Ministry of Finance opened for registration from 6:00 a.m.

Website “Rights remaining 0 rights”, half of each. Com Report the number of rights remaining at approximately 8:00 am

Half of the project This is a program in which the state helps shoppers pay for food. Drinks and products cost half the price, no more than 150 baht per day or a maximum of 3,500 baht for the entire project period.

For people enrolled in the project during the middle of the second phase, or “the middle of the second phase”, consisting of more than 9.5 million users in phase 1, they will receive an additional 500 baht from 3,000 baht to 3,500 baht and new people who have never participated in the project which is limited to 5 million people.

Many people waited early in the morning to register. As expected, a total of 5 million registered users were registered in less than 2 hours, while the Ministry of Finance opened for registration until 11pm.

However, many people encounter registration problems. Especially the delayed one-time password (OTP) reception process, some people have to wait up to 10 minutes to get the OTP, while mobile operators like dtac are the most criticized due to their code messaging system. . OTP was blocked during the registration period.

“Currently, the 1678 call center, the dtac application, the reception of OTP messages and the recharge of payments are temporarily interrupted. In the process of urgently solving the problem. We apologize for the inconvenience.” Dtac announced to the client at 07.20

This project, the Cabinet approved a resolution on September 29, approving the Ministry of Finance to carry out half a project worth 30,000 million baht, which aims to restore the economy at the grassroots level for small entrepreneurs. Especially the group of street stalls to generate more income from the sale of products. The first enrollment opened on October 16 and began spending on the first day on October 23.

Subsequently, the Cabinet passed a resolution on December 8 to approve the Ministry of Finance to undertake half of the second phase of the project to help restore the basic economy on an ongoing basis through the first quarter of 2021 by accepting new non-registrants. more than 5. Million people Spending period January 1 – March 31, 2021

Statistics open “in half”

The Ministry of Finance disclosed the project statistics for each half of Phase 1 (data as of December 13) as follows:

  • More than 970,000 merchants have signed up to join the program.
  • 9,537,093 users
  • Cumulative spending amount 43,330.80 million baht divided into money paid by the public 22,156.50 million baht AND the public sector jointly pays 21,174.3 million baht
  • The top five provinces with the highest cumulative spending were Bangkok, Songkhla, Chonburi, Chiang Mai, and Nakhon Si Thammarat.

Claiming Lost Rights After the dtac System Crashes

The problem that arises after registration during the middle of Phase 2 is that some registrants do not receive an OTP to register. Due to the failure of the dtac network Until it caused Twitter users to add the hashtags #dtac and # half of the phases 2 Trend in Thailand and the world around 8.00 a.m.

Subsequently, the telephone network operator explained that through publications on social networks, both Facebook and Twitter, the call center system dtac application and the reception of messages with OTP code, including payment and recharging, is temporarily interrupted. The company is in the process of solving the problem.

However, those who lost the right to register questioned the responsibility of dtac which made them lose their rights.

The Consumer Foundation tweeted a request to the Office of the Broadcasting Commission. Television business And the National Telecommunications Commission (NBTC) has taken steps to bring dtac to remedy affected users. Entitled to receive 3,500 baht per person

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