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Grab makes statement after 29 women hired by COVID used car service in Chiang Mai Exposed driver-partners to be tested and quarantined Aim to have strict preventive measures
On November 29 and 20, journalists reported that Grab Thailand issued a statement about the last people infected with COVID-19 who used the Grab app to request a trip. In Chiang Mai, it was reported that due to media coverage on November 28, after the press conference of the Ministry of Public Health (Ministry of Public Health) on the COVID-19 cases. The latest in Chiang Mai Who found the history of the car call service through the Grab app In the past, Grab Thailand wanted to clarify the facts on various issues. Including things that the company Act immediately after receiving the following information.
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1. The company is related to the Department of Disease Control of the Ministry of Public Health. From November 28, 2020, with full cooperation. To verify historical trip data to identify the driving partner This includes all service users who have interacted with all driving partners during that time.
2. Partner drivers currently available during said period. Contacted by the Department of Disease Control Ministry of Public Health COVID-19 testing will be performed at the hospital, all of which are currently under quarantine to monitor symptoms, while the company has temporarily suspended the service signal.
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3. In the past, the company cooperated with the Department of Health. Bringing practices and measures from the Ministry of Public Health to be used as a guide for the hygiene of partner drivers It also encourages both driving partners. And passengers with masks at all times during the trip.
For one of the important measures That has been in operation since last June That is, if the passenger finds that the driver partner “Without mask” or “sick or ill” can cancel the service immediately. No cancellation fee At the same time, driver-partners can also cancel jobs. If the passenger is found not wearing a mask or is ill to provide reassurance to both
4. The company still provides services Through the Grab application as usual, either a travel service Food Delivery Service (GrabFood). (GrabExpress) and financial services. And electronic payment systems
The company reaffirms that we attach the utmost importance to health and safety. Restaurant partners, users, as well as business partners and partners Since the spread of COVID-19 in Thailand, the Company has closely followed the situation. And announced proactive measures to monitor AND prevent the spread of COVID-19
It was also coordinated with the Department of Disease Control. Ministry of Public Health As well as relevant government agencies Raise standards to deal with the COVID-19 epidemic, such as the distribution of masks and disinfectant gels to clean for associated drivers. The cooperation with the Institute for the Control and Prevention of Urban Diseases, Department of Disease Control, organizes a detection activity for the COVID-19 virus. Proactive for driver-partners
Development of a health and hygiene control system through an application. By requiring all driver-partners to evaluate to confirm that there are no symptoms of COVID-19 This includes adherence to safety guidelines established by Grab. Before service every day
Giving a bathing partner a selfie while wearing a mask Ready to upload images through the system to confirm before accepting the job Announcement of contactless food package delivery measures Including encouraging users to pay for services avoiding the use of cash.
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