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‘Dtac’ prepares to send SMS to clients not receiving 3,500 baht OTP compensation this December 17-23
Dtac: December 16 from the event that the clients of the dtac network did not receive OTP for each half of the registration in Phase 2 until the full registration reached 5 million rights. Causing so much criticism
Dtac revealed that Dtac understands the situation and the impact it has on customers. And apologize for the incident AND willing to show responsibility by compensation of up to 3,500 baht to affected customers. Both in prepaid systems AND monthly systems such as bonus recharge, free calls, free internet and discounts on the purchase of a mobile phone Dtac will contact the affected dtac users. Through SMS message as soon as possible. After receiving SMS from dtac, you can contact to receive compensation measures As detailed in SMS from December 17 to 23 of this year
However, in this regard, the NBTC called dtac to clarify the matter. The NBTC proposed two solutions: 1. An NBTC responsible telecommunications solution was ordered not to charge any service fees. That he had a problem during that time 2. Remedy for loss of rights Half of the project Let’s go
Dtac is ready to remedy service users and also urged other mobile operators not to cause such problems in the future.
At the same time, dtac has revealed that it will coordinate with Krung Thai Bank Request half of the registrant information during that time. Included open to receive evidence User’s mobile capture screen Can be sent via dtac social media chat
Read related news
So many problems! Krung Thai Care-dtac collapsed OTP Phase 2 half per person does not arrive: application crashes, cannot be entered
Dtac announces compensation for customers who do not receive OTP registered in the “half half” measure during the opening period.
‘Dtac’ requests registration information ‘half per person’ via Krungthai Bank Clearly expect remedy tomorrow.
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