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“Central” established 26 measures to prepare to open 23 branches throughout the country
On May 21, the central department store announced that 23 central department stores across the country get ready to reopen. In the event that the government has announced measures to facilitate business and activities To control the Covid-19 outbreak In department stores It maintained the concept to build trust “Central department store, clean, safe, comfortable at home” covers 5 topics 26 major hygiene measures Complies with government regulations. For customers to come Buy with peace of mind Safe at home AND the staff is well looked after
Natthirajirathiwat Boonsri, President of Central Department Store Company Limited, a subsidiary of Central Retail Group, revealed that the spread of the disease by the COVID-19 virus (COVID-19) has led to the announcement Emergency Decree To Close Many Places at risk of spread Including department stores across the country temporarily closed since March If the government has announced leniency Allow multiple locations, including shopping malls. You can reopen as usual. The central department stores are ready to reopen 23 branches across the country.
Mrs. Natthira went on to say that In preparation for reopening this time The central department stores recognize the importance of hygiene. And the safety of customers, employees, including all store employees first. To gain confidence in using the service or work in the central department store. Therefore, we put together the concept “Central Department Store is clean, safe, comfortable, It feels like home “with specs covering 5 main themes. 26 sanitation measures That will make all areas of the mall It is like a second home that is clean, safe and carefree for everyone, according to government measures as follows:
Main topic 1 “Central is … safe”
Employees must wear a face mask and face shield at all times while working. And wash your hands with alcohol gel before and after the service.
Temperature measurement of each employee every 3 hours.
Control air change more than 10 times according to standards AND also increase UVC germicidal system in air conditioning system all the time
There is a tracking system to track the information of customers who use the service. Including employees who come to work at the mall.
Main theme 2 “Strict screening” (Central is … Screening)
Provision of temperature measurement services. And gel alcohol services Before entering the customer mall, staff in front of the store and office Including rental store staff As well as visitors If the temperature is found to exceed 37.5 degrees Celsius, it will not be allowed the entrance. And I recommend seeing a doctor immediately
Customers, store and office staff, as well as rental store staff. And visitors You must wear a mask before entering the shopping center If you are not prepared We will recommend buying at the selection point That the table is sold
Detection of the risks of all employees before returning to work. By requiring employees to perform a self-assessment (Self-Assessment) through a link or QR code specified by the company. Employees must follow detention guidelines. (Self-quarantine) with close monitoring and surveillance for at least 14 days, including usual symptoms
Main topic 3 “Clean, safe and concern” (Central is … Clean)
Products that require direct contact with customers, such as lingerie, bathing suits, clothing, shoes or kitchen utensils. You must bring the product that has been tested or touched Kill germs In addition to cleaning the tester disinfecting after each service
Cover the carpet around the entrance – exit of the mall with a disinfectant spray. And change clothes 2 times a day or more frequently as appropriate for each branch
Automatic UVC disinfection machine installed on the railing of the escalator of central department stores (some branches)
Provide alcohol gel service points, such as mall entrance, public relations points, Cashier counter Y in each elevator Including checking alcohol gel installation points every 2 hours to refill
Clean the bathroom every 30 minutes and install a disinfectant alcohol dispenser on the toilet seat in the bathroom.
Clean strictly according to the specified frequency cycle. Including deep cleaning throughout the sales area AND various service rooms With antiseptic Ozone dryer and UVC dryer move after closing every day
Clean where the customer is most exposed with an antiseptic solution every half hour, such as escalator handrails, door handles, and elevator buttons.
Cleaning of parking tickets and food court cards With antiseptic Before and after each use.
The fourth theme is “Central is … Distance”.
Limit the number of people entering the mall to no more than 1 person per 5 square meters with a strict counting system.
Set spacing All inputs and outputs. And each service point, such as the cashier counter Customer service counter Waiting points for toilets, buying and selling points, waiting points for elevators, escalators, shops and food courts.
There are spaced seating arrangements in the service area. And seats waiting in the sales area Counter area Includes food and beverage service points. For various containers in the living room, such as glasses and spoons, changed to disposable
Provide a contact area for strangers. And to food delivery personnel creating labels and stickers, spacing Including cleaning according to the specified cycle
Staffed to advise To allow clients to maintain a safe distance from each other In accordance with the standards of the Ministry of Public Health
Determine the entry and exit of the client. When using each side of the door
Make a window protector at the customer service counter. And table shields in restaurants and food centers.
Make a campaign sign to prevent the spread of COVID-19, with guidelines in each area, such as using the bathroom, using the elevator, and using the safe escalator.
The fifth theme is “Central is … A Touchless Experience”, as
Promotion of payments through mobile banking OR payment Instead of cash payment
In the event that customers pay in cash Both the banknotes and the coins received are separated for sterilization by ozone treatment. And money for customers to return money to avoid direct contact.
Install the foot door key on the bathroom door. And several utility rooms To avoid knocking on the door
“Central department stores Thank you customers And all staff Who understand difficult situations We have faced together With all of you still continuously supporting central department stores I believe that the measures taken to take care of yourself Will build confidence for everyone When it comes to using the service or working at all the branches of the Central Department Stores You will feel safe Tranquility like at home And we are going through this crisis very well, “said Natthira.
Due to the good response in the past Central department stores still provide service. Buy all kinds of products through 3 easy purchasing channels. How to shop at the central department store at home, including online shopping on the website www.central.co.th, 24 hours a day. Central Chat & Shop Buy through the Chat on the Line application. Just add @CENTRALOFFICIAL and Call & Buy online by calling 0-2793-7555 with product pickup and payment via Drive Thru service without having to get out of the car at 12 central department stores including Chidlom, Lat Phrao, Bang Na, Pinklao, Rama 2, Future Park. Kor, West Gate, East Ville, Pattaya Beach, Phu Ke Connecticut, Festival, Hat Yai Festival, and Chiang Mai (11: 00-19: 00).
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